Support Board
Date/Time: Fri, 27 Dec 2024 12:12:05 +0000
Running two instances of SC with different logins
View Count: 935
| [2015-05-28 10:08:21] |
| Demi1201 - Posts: 68 |
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Hello, I wonder if I can run two or more instances of SC on one machine each logged-in to a different account. I am aware that I would have to have more than one installation of SC into different directories, SC1, SC2, etc. So if I do that I wonder if the data feed I subscribe to would apply to all the instances (I'm planning two) or if I would have to subscribe for each additional instance. Thank you, Dem |
| [2015-05-28 10:43:06] |
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Yes you can do this. It is documented here: http://www.sierrachart.com/index.php?page=doc/MultipleServices.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-02 19:38:14] |
| Demi1201 - Posts: 68 |
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Hello again, I'm now running two instances of TWS from Interactive Brokers, one for each account and two separate instances of Sierra Chart, each connected through the API to their respective TWS. I have a chart of ES-201509-GLOBEX open. IN chart settings, the symbol for the Sierra Chart exchange data feed to which I'm subscribed is ESU15. Below it the symbol for IB is ES-201509-GLOBEX. Orders entered in the chart show up in the corresponding TWS as live orders. The chart shows an M after the name of the contract. However the chart does not update. It's stuck at 5/28. Attempting at erasing and downloading data result in an error message (Download Failed, in red). This is the relevant section of the log: Intraday data recording state for symbol ESU15 is set to download pending. | 2015-06-02 21:35:15 Reloading all charts with filename: ESU15.scid | 2015-06-02 21:35:15 HD Request # 105 | Downloading Intraday chart data for ESU15 to the file ESU15.scid. Service: ib | 2015-06-02 21:35:15 HD Request # 105 | Download start Date-Time: 2015-05-15 08:29:59.0 | 2015-06-02 21:35:15 HD Request # 105 | Requesting a total of 18 days and 51916 seconds. | 2015-06-02 21:35:15 HD Request # 105 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1520716. | 2015-06-02 21:35:15 HD Request # 105 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-05-16 08:19:59 for ESU15 | 2015-06-02 21:35:15 HD Request # 105 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 17. | 2015-06-02 21:35:15 HD Request # 105 | Error downloading historical Intraday data for ESU15. The symbol is unknown to the server. | 2015-06-02 21:35:15 * HD Request # 105 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU15 | 2015-06-02 21:35:15 HD Request # 105 | Intraday download COMPLETE for ESU15. Completion time: 0s. Unique request ID: 120 | 2015-06-02 21:35:15 Removed historical data download ID 120 | 2015-06-02 21:35:15 Real-time Intraday chart data file updates started for ESU15 | 2015-06-02 21:35:15 Message from IB: No historical data query found for ticker id:17. IB Error Code: 366. Request ID: 17. | 2015-06-02 21:35:15 Can you find what I'm doing wrong? Thanks, Dem |
| [2015-06-02 22:42:21] |
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The symbol of the chart must only be set to ES-201509-GLOBEX. ESU15 is not valid to be used with the Interactive Brokers service.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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