Support Board
Date/Time: Mon, 23 Dec 2024 01:04:19 +0000
NGN5 The natural gas future chart is not updating
View Count: 880
[2015-05-27 14:59:08] |
User35326 - Posts: 57 |
SC: I just spoke with transact about my NGN5 chart not updating and they said it was a sierra chart problem. When will this be fixed? I am now sitting here without charts for NG! Thanks. |
[2015-05-27 16:39:36] |
Sierra Chart - Max - Posts: 5756 |
The NGN5 Contract has been backfilled. Refer to the instructions here on how to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support |
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