Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 00:24:20 +0000



[User Discussion] - chart setting

View Count: 873

[2015-05-21 12:49:13]
User67633 - Posts: 14
Hi,
I have a problem with my chart.
Using a 610 trades chart( or whatever the number is),it completly differs from others charts - I mean other people using same settings in different platforms,their charts look alike,only mine seems to be different.Actually my chart shows less bars,about less than half.I've checked with my broker to see,if eg ok on their side,and no problem with data feed.
A while ago my chart used to be the same as others,but since I've switched to live account (or about that time from),no match.
I've installed a clean platform to an other pc and run with default settings,but nothing changed,same picture
[2015-05-21 18:25:05]
Sierra Chart Engineering - Posts: 104368
Today with OEC for the ESM15 futures we see 112 bars starting from midnight US Eastern time for a 610 Number of Trades bars chart.

Using the Sierra Chart Exchange Data Feed we see 312 bars starting from midnight. If you would like to use the Sierra Chart Exchange Data Feed follow the instructions here:
Sierra Chart Exchange Data Feed

Another thing to be aware of is the new data feed from the CME provides fewer number of trades with standard processing compared to their older data feed which will be discontinued sometime this year. So possibly OEC is using the new data feed but there could be something else wrong as well.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-05-21 18:25:15

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account