Support Board
Date/Time: Mon, 23 Dec 2024 00:30:02 +0000
Rejected order
View Count: 935
| [2015-05-19 15:00:50] |
| User781932 - Posts: 7 |
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God morning, I am connected to Striker Securities where I have an active Account. I have been using Sierra for 2 month for paper trading and everything is OK. Now I started to test Trading mode. But my limit order was rejected in your part: Trade Order Error - OEC order update (Rejected). Text: Invalid account. Unknown account(s). Internal Order ID: 21826. Service Order ID: OECFIX:635674932517722738:20188. Symbol: YMM5 | 2015-05-19 16:55:34 * Trade Order Error - OEC order update (Rejected). Text: Invalid account. Unknown account(s). Internal Order ID: 21827. Service Order ID: OECFIX:635674932517722738:20190. Symbol: YMM5 | 2015-05-19 16:55:34 * Trade Order Error - OEC order update (Rejected). Text: Invalid account. Unknown account(s). Internal Order ID: 21828. Service Order ID: OECFIX:635674932517722738:20192. Symbol: YMM5 | 2015-05-19 16:55:34 * Please, could you tel me, if is problem in setup of application, or shall I do upgrade? Thank You, Zdenek Steiger |
| [2015-05-19 18:29:28] |
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We have prepared this documentation here about this problem: https://www.sierrachart.com/index.php?page=doc/openecry.php#InvalidAccountError Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-19 19:19:26] |
| User781932 - Posts: 7 |
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It was solved. I set a true Account ID. Thank a lot. Zdenek Steiger |
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