Support Board
Date/Time: Mon, 23 Dec 2024 00:44:20 +0000
Horizontal Levels
View Count: 1101
| [2015-05-18 23:41:28] |
| User21113 - Posts: 62 |
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During the the evening, Horizontal Levels are added to a chart over tomorrow's date. When the market opens the next day and candles start to display, the horizontal levels shrink to a single point. |
Attachment Deleted.  Horizontal Level Expected.JPG / V - Attached On 2015-05-18 23:34:34 UTC - Size: 14.29 KB - 406 views Horizontal Level Actual.JPG / V - Attached On 2015-05-18 23:34:52 UTC - Size: 13.48 KB - 388 views |
| [2015-05-19 03:36:59] |
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What is creating those horizontal lines? We have very little information to understand what is going on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-19 12:38:47] |
| User21113 - Posts: 62 |
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The Horizontal Levels are added manually the evening before. On a Tuesday evening, Horizontal Levels are added manually to a chart. The lines are manually drawn over Wednesdays date. This is so those lines will be visible when the candles start to draw the next day. When the market opens the next day and candles start to display, the horizontal levels shrink to a single point. |
| [2015-05-19 17:45:47] |
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So you are using the Horizontal Line drawing tool? Or what specific drawing tool? We tested the Horizontal Ray drawing tool and we do not see this problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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