Support Board
Date/Time: Sun, 22 Dec 2024 23:51:20 +0000
no chart data for Wednesday May 13 for US Treasury Futures
View Count: 1338
| [2015-05-13 12:20:34] |
| User71961 - Posts: 144 |
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My charts for ZNM5 and ZBM5 (10year and 30yr bond futures) have no data for the May 13th session. Last night, the CBOT delayed the open by 30min to make a change on how 2yr futures (ZT) were trading (from FIFO to an algorithm). In anycase, for some reason (perhaps unrelated) my ZN and ZB charts have no data for today's session. I am using TDAmeritrade as my trading feed, and then i also have the SierraChart data feed. My version of SC is 1224. |
| [2015-05-13 12:46:37] |
| MKL17 - Posts: 35 |
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For what it is worth I am having the same issue and use the Sierra Chart Data
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| [2015-05-13 12:49:40] |
| Evan - Posts: 3 |
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Same here...
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| [2015-05-13 13:28:36] |
| Evan - Posts: 3 |
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Seems to be fixed. Bond futures data is coming through again.
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| [2015-05-13 13:30:51] |
| Al SC Developer - Posts: 434 |
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The data should be flowing again. The historical data will be patched later today.
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| [2015-05-13 13:31:07] |
| User71961 - Posts: 144 |
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ok, i see live data populating the chart going forward hopefully, the historical volume data will be fixed soon....the cumulative volume study is what i use to make my trading decisions. Date Time Of Last Edit: 2015-05-13 13:33:57
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| [2015-05-13 22:06:54] |
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The missing historical data for CBOT symbols has now been patched. Re-download the data by right clicking before the missing data and selecting Delete Data and Download. We apologize for the delay. If this were to happen again, we will be able to patch the missing data more quickly. We have looked into the underlying problem and we are making some changes to prevent it from happening again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-14 12:06:12] |
| cmb999 - Posts: 211 |
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ZT appears missing data . .
Date Time Of Last Edit: 2015-05-14 12:06:33
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| [2015-05-14 17:55:38] |
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The missing data for ZT has been patched. Re-download the data following these instructions: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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