Support Board
Date/Time: Sun, 22 Dec 2024 23:40:26 +0000
Switching between data feeds
View Count: 919
| [2015-05-13 11:46:36] |
| Ez - Posts: 53 |
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I have CQG with NT brokerage.. (using both NT and Sierra). With NT, I use CQG's basic data. In Sierra, I've enabled and use Sierra's Live Data feed. After noticing some differences in tick charts vs (trades per bar) in the 2 platforms, thought I'd temporarily disable Sierra's live data for a bit to see how things looked from the CQG feed. (Unchecked 'Allow support for Sierra Chart Data Feeds') After reconnecting, I don't seem to be getting live data from the CQG feed in Sierra. I get the msg: Market data subscription status for F.US.EPM15: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2015-05-13 10:53:23 (tried 'update symbols from server' - no result) It seems to only be an issue on the instruments in which i had previously been using Sierra data override. Other CQG instruments i use (along side Sierra data) like TF (F.US.TFEM15) or the DX (F.US.DXEM15) still work. Is there something i need to do in Sierra to re-establish the CQG feed? or is this an issue on CQG's end? |
| [2015-05-13 18:56:05] |
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Contact your broker about this: Market data subscription status for F.US.EPM15: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. This message is from CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-13 19:02:38
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