Support Board
Date/Time: Sun, 22 Dec 2024 22:49:20 +0000
TAL wrong tick value
View Count: 3134
| [2015-05-12 21:05:11] |
| jivetrader - Posts: 410 |
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suddenly TAL window shows wrong tick value, should be 4 digits on @EU not 2. latest prerelease v1253 |
 TAL wrong tick val.png / V - Attached On 2015-05-12 21:05:03 UTC - Size: 57.72 KB - 449 views |
| [2015-05-12 21:29:38] |
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The problem is that the symbol is not @EU. With what Service did you use that symbol with that is shown in the Trade Activity Log? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-12 22:10:13] |
| jivetrader - Posts: 410 |
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@EU#C dtnIQ symbol 6EM5 trade symbol 2 copies of SC running, DTN is in background, OEC in foreground. i haven't changed my symbols. Date Time Of Last Edit: 2015-05-12 22:10:55
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| [2015-05-13 22:47:30] |
| jivetrader - Posts: 410 |
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i still need help with this !
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| [2015-05-13 23:27:02] |
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What is the Global Settings >>Data/Trade Service Settings >> Service set to in the copy of Sierra Chart where you see this problem? The problem is the symbol settings are not present for that symbol in Global Settings >> Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-14 00:58:24] |
| jivetrader - Posts: 410 |
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Open E Cry FIX [trading]
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| [2015-05-14 01:01:26] |
| jivetrader - Posts: 410 |
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ah i see, all of my Symbol Settings have disappeared. TAL is fixed now, thanks. if you can explain how all of my symbols disappeared i would like to know, because now i have to re-enter all commissions and customizations manually. |
| [2015-05-14 04:55:20] |
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These settings are contained within the GlobalSymbolSettings.XML file. The only reason we would know they could disappear is if that file was deleted or damaged in some way or you selected Global Settings >> Symbol Settings >> Full Reset and the request for the new settings failed for some reason. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-14 04:55:40
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