Support Board
Date/Time: Sun, 22 Dec 2024 23:19:05 +0000
PROBLEM WITH DATA
View Count: 832
| [2015-05-11 15:07:36] |
| User85491 - Posts: 3 |
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Dear Sierra support, I have SIERRA LEVEL 5, my data provider is Open E-Cry Trading Service, BUT I open trading platform at 17,00 (paris time) and I have no data on chart. Data between friday close and monday trading are not on chart !!! Where is problem Sierra? Thank you.
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Private File |
| [2015-05-11 15:18:41] |
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Apparently there was a problem earlier but this is now solved. To re-download the missing data, refer to this section here: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-11 15:20:45
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