Support Board
Date/Time: Sun, 22 Dec 2024 18:28:44 +0000
Windows Error Code 32
View Count: 1642
| [2015-05-05 15:15:35] |
| User46930 - Posts: 28 |
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Sometimes when I open SC and my YM chartbook after closing I get this error message: Failed to open the file C:\SierraChart\Data\F.US.YMM15.scid for adding records. Error: Windows error code 32: The process cannot access the file because it is being used by another process. Failed to open the intraday data file for F.US.YMM15. | 2015-05-05 10:13:16 * On chart there is a message: "Download failed" After next or few next restart it seems ok but there is missing backfill Any idea what could cause this? Date Time Of Last Edit: 2015-05-05 15:16:07
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| [2015-05-05 17:09:41] |
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Make sure that your anti-virus is not locking the Sierra Chart files. Refer to help topic 16: http://www.sierrachart.com/index.php?page=doc/helpdetails16.html Sierra Chart Support Date Time Of Last Edit: 2015-05-05 17:22:35
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| [2015-05-05 17:36:13] |
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Most likely this is caused by antivirus/anti-malware software. Refer to help topic 30.8: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.8 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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