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Date/Time: Sun, 22 Dec 2024 18:14:19 +0000



Flex Renko Bars Won't show with Package 3

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[2015-05-01 01:10:19]
Viacheslav Malafeev - Posts: 88
For some reason, I can't get SC to show Flex Renko Bar chart type. Instead, it switches back to hour-minute-second mode. My service package is 3, which includes additional features like Flex renko. Am I correct?
[2015-05-01 03:02:55]
Sierra Chart Engineering - Posts: 104368
There would be another reason for this problem and it is documented here:
Unable to Change the Bar Time Period for Charts

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-05-01 03:13:52]
Viacheslav Malafeev - Posts: 88
No, this isn't the problem, as my charts aren't referenced by any other chart. What is more, not only am I unable to use bar periods specified in Additional Features, I can't also use other additional features, e.g. Price Volume Bars.
To sum up, the issue is definitely in additional features still turned off for my account. Can you fix that please?
Date Time Of Last Edit: 2015-05-01 03:15:26
[2015-05-01 03:45:02]
Sierra Chart Engineering - Posts: 104368
This does not make sense. Your Sierra Chart service package is set to 3.

Close all of your Chartbooks and only open a single chart. And set it to Flex Renko Bars.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-05-01 22:33:56]
Viacheslav Malafeev - Posts: 88
It might make no sense, but here's evidence of the facts I have mentioned. If needed, I can record another video demonstrating other disabled features. https://www.youtube.com/watch?v=ajoZLJG9h9U
[2015-05-04 00:46:39]
Sierra Chart Engineering - Posts: 104368
The problem is you are entering the wrong settings for Flex Renko bars, so it is reverting back to time-based bars. Refer to the documentation here:
https://www.sierrachart.com/index.php?page=doc/doc_RenkoCharts.html#FlexRenko

In regards to the different Graph Draw Types which use volume, those are going to be very dependent on volume data. If you have a problem with those, let us know which one you are using and provide an image of the chart:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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