Support Board
Date/Time: Sun, 22 Dec 2024 19:02:00 +0000
Forex historical data (FXCM) stopped working
View Count: 1525
| [2015-04-29 01:29:24] |
| Stallwort - Posts: 3 |
|
Nothing changed that I know, just not getting intraday historical data. Here is my log. Any ideas? Software version: 1250 | 2015-04-28 20:25:08 Uses New Spreadsheets | 2015-04-28 20:25:08 Usage end date: 2015-05-11 | 2015-04-28 20:25:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-28 20:25:08 Active service: SC Forex Data (FXCM) | 2015-04-28 20:25:08 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-04-28 20:25:08 2015-04-28 20:25:08 Local computer clock time | 2015-04-28 20:25:08 2015-04-29 01:25:08 GMT time | 2015-04-28 20:25:08 2015-04-28 20:25:08 Time zone adjusted time | 2015-04-28 20:25:08 Time difference to server time: 2 seconds. | 2015-04-28 20:25:08 Program path: F:\SierraChart\ | 2015-04-28 20:25:08 Data Files path: F:\SierraChart\Data\ | 2015-04-28 20:25:08 OS Version Number: 6.1 | 2015-04-28 20:25:08 Locale Information: C | 2015-04-28 20:25:08 Checking for new symbol settings for fxcm | 2015-04-28 20:25:08 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-28 20:25:08 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-28 20:25:08 Symbol settings are up-to-date for fxcm | 2015-04-28 20:25:08 Files to Open on Start up | Opening file: UsdJpy.cht | 2015-04-28 20:25:11 Notice: The study 'BarBias' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-04-28 20:25:11 Notice: The study 'BarBias' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-04-28 20:25:11 HD Request # 2 | Downloading Historical Daily chart data for EURUSD. Starting date: 2015-04-27. Service: fxcm | 2015-04-28 20:25:11 HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2015-04-28 20:25:11 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-04-28 20:25:11 Intraday data recording state for symbol EURUSD is set to download pending. | 2015-04-28 20:25:11 SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2015-04-28 20:25:13 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-04-28 20:25:13 Socket (3) | Connected. | 2015-04-28 20:25:13 SC Forex Data (FXCM) | Connected to server. | 2015-04-28 20:25:13 SC Forex Data (FXCM) | Sending logon request message. | 2015-04-28 20:25:13 SC Forex Data (FXCM) | Server Name: SC Real-Time Server. | 2015-04-28 20:25:13 SC Forex Data (FXCM) | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-28 20:25:13 SC Forex Data (FXCM) | Successfully connected. | 2015-04-28 20:25:13 SC Forex Data (FXCM) | Starting real-time market data updates for: EURUSD. ID: 1 | 2015-04-28 20:25:13 Intraday data recording state for symbol EURUSD is set to download pending. | 2015-04-28 20:25:13 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-04-28 20:25:13 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-28 20:25:13 Socket (2) | Shutdown and closed. | 2015-04-28 20:25:31 HD Request # 2 | Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. | 2015-04-28 20:25:31 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD | 2015-04-28 20:25:31 HD Request # 3 | Downloading Historical Daily chart data for EURUSD. Starting date: 2015-04-27. Service: fxcm | 2015-04-28 20:25:31 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2015-04-28 20:25:31 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-04-28 20:25:31 Socket (4) | Shutdown and closed. | 2015-04-28 20:25:51 HD Request # 3 | Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. | 2015-04-28 20:25:51 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD | 2015-04-28 20:25:51 HD Request # 4 | Downloading Historical Daily chart data for EURUSD. Starting date: 2015-04-27. Service: fxcm | 2015-04-28 20:25:51 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2015-04-28 20:25:51 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-04-28 20:25:51 Socket (5) | Shutdown and closed. | 2015-04-28 20:26:11 HD Request # 4 | Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. | 2015-04-28 20:26:11 * HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD | 2015-04-28 20:26:11 HD Request # 4 | Daily download COMPLETE for EURUSD. Completion time: 20s. Unique request ID: 1 | 2015-04-28 20:26:11 Removed historical data download ID 1 | 2015-04-28 20:26:11 HD Request # 5 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2015-04-28 20:26:11 HD Request # 5 | Download start Date-Time: 2015-04-28 20:23:14.0 | 2015-04-28 20:26:11 HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2015-04-28 20:26:11 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-04-28 20:26:11 Socket (6) | Shutdown and closed. | 2015-04-28 20:26:31 HD Request # 5 | Error downloading historical Intraday data for EURUSD. The network socket has been closed. Retrying download. | 2015-04-28 20:26:31 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD | 2015-04-28 20:26:31 HD Request # 6 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2015-04-28 20:26:31 HD Request # 6 | Download start Date-Time: 2015-04-28 20:23:14.0 | 2015-04-28 20:26:31 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2015-04-28 20:26:31 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-04-28 20:26:31 |
| [2015-04-29 04:44:41] |
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This is the relevant error message: HD Request # 5 | Error downloading historical Intraday data for EURUSD. The network socket has been closed. Retrying download. | 2015-04-28 20:26:31 Refer to the documentation here about this kind of problem: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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