Support Board
Date/Time: Sun, 22 Dec 2024 19:30:10 +0000
Font issues
View Count: 884
| [2015-04-28 23:43:28] |
| User764269 - Posts: 5 |
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It seems like the only way I could send you a screenshot of my issue was to send you the chart. The problem is that when I go to global settings and then graphics, and then the font tab, it will not let me change any font as a window pops up that says fonts have not been uploaded. go to the control panel and the fonts folder. However, while I do have fonts folder in my control panel on my computer, there is nothing that I see about uploading and fonts. Like I said I could only send you my chart and not the little window that pops up as the system wouldn't let me do it. I hope as you try to change the fonts from my charts, it will do for you what it has been doing for me and we can get this resolved. http://www.sierrachart.com/image.php?l=1430264191601.png Thank you very much. |
| [2015-04-29 04:47:34] |
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We cannot reproduce the problem and it is an operating system level problem. However we suspect a small change we made might be triggering it although have no idea why. We are going to make another small change which might solve it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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