Support Board
Date/Time: Sun, 22 Dec 2024 13:33:32 +0000
IB data not working
View Count: 7884
| [2015-04-24 16:37:33] |
| User148824 - Posts: 10 |
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Hi, I just resubscribed to sierra charts and my IB data doesn't appear to be working. Here is the log below. Thank you. Current selected Data/Trading service: Interactive Brokers | 2015-04-24 12:33:21 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dow.scid | 2015-04-24 12:33:59 Interactive Brokers | Starting real-time market data updates for: DOW. ID: 112 | 2015-04-24 12:34:00 Interactive Brokers | Subscribing to Symbol: DOW, SecType: STK, Expiry: , Exchange: SMART, Currency: USD, Multiplier: | 2015-04-24 12:34:00 Intraday data recording state for symbol DOW is set to download pending. | 2015-04-24 12:34:00 HD Request # 6 | Downloading Intraday chart data for DOW to the file DOW.scid. Service: ib | 2015-04-24 12:34:00 Compressing file: C:\SierraChart\Data\DOW.scid. This may take a while. | 2015-04-24 12:34:00 HD Request # 6 | Download start Date-Time: 2015-04-09 12:34:00.0 | 2015-04-24 12:34:00 HD Request # 6 | Requesting a total of 15 days and 4800 seconds. | 2015-04-24 12:34:00 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1214400. | 2015-04-24 12:34:00 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-10 12:24:00 for DOW | 2015-04-24 12:34:00 Message from IB: Requested market data is not subscribed.Error&BEST/STK/Top&BEST/STK/Top. IB Error Code: 354. Request ID: 112. Symbol: DOW. | 2015-04-24 12:34:00 HD Request # 6 | Message from IB: Historical Market Data Service error message:No market data permissions for NYSE STK. IB Error Code: 162. Request ID: 113. | 2015-04-24 12:34:00 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1128000. | 2015-04-24 12:34:02 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-11 12:24:00 for DOW | 2015-04-24 12:34:02 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 114. | 2015-04-24 12:34:02 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1041600. | 2015-04-24 12:34:04 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-12 12:24:00 for DOW | 2015-04-24 12:34:04 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 115. | 2015-04-24 12:34:04 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 955200. | 2015-04-24 12:34:06 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-13 12:24:00 for DOW | 2015-04-24 12:34:06 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 116. | 2015-04-24 12:34:06 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 868800. | 2015-04-24 12:34:07 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-14 12:24:00 for DOW | 2015-04-24 12:34:07 HD Request # 6 | Message from IB: Historical Market Data Service error message:No market data permissions for NYSE STK. IB Error Code: 162. Request ID: 117. | 2015-04-24 12:34:08 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 782400. | 2015-04-24 12:34:09 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-15 12:24:00 for DOW | 2015-04-24 12:34:09 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 118. | 2015-04-24 12:34:09 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 696000. | 2015-04-24 12:34:11 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-16 12:24:00 for DOW | 2015-04-24 12:34:11 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 119. | 2015-04-24 12:34:11 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 609600. | 2015-04-24 12:34:13 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-17 12:24:00 for DOW | 2015-04-24 12:34:13 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 120. | 2015-04-24 12:34:13 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 523200. | 2015-04-24 12:34:15 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-18 12:24:00 for DOW | 2015-04-24 12:34:15 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 121. | 2015-04-24 12:34:15 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 436800. | 2015-04-24 12:34:17 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-19 12:24:00 for DOW | 2015-04-24 12:34:17 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 122. | 2015-04-24 12:34:17 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 350400. | 2015-04-24 12:34:18 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-20 12:24:00 for DOW | 2015-04-24 12:34:18 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 123. | 2015-04-24 12:34:18 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 264000. | 2015-04-24 12:34:20 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-21 12:24:00 for DOW | 2015-04-24 12:34:20 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 124. | 2015-04-24 12:34:20 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 177600. | 2015-04-24 12:34:22 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-22 12:24:00 for DOW | 2015-04-24 12:34:22 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 125. | 2015-04-24 12:34:22 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 91200. | 2015-04-24 12:34:24 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-23 12:24:00 for DOW | 2015-04-24 12:34:24 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 126. | 2015-04-24 12:34:24 HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4800. | 2015-04-24 12:34:26 HD Request # 6 | Requesting 1 Day of data at 1 min with ending Date-Time at 2015-04-24 12:24:00 for DOW | 2015-04-24 12:34:26 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 127. | 2015-04-24 12:34:26 HD Request # 6 | IB Backfill - Seconds requested: 4800. Seconds Remaining: 0. | 2015-04-24 12:34:27 HD Request # 6 | Requesting 4800 Seconds of data at 1 min with ending Date-Time at 2015-04-24 13:44:00 for DOW | 2015-04-24 12:34:27 HD Request # 6 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 128. | 2015-04-24 12:34:27 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DOW | 2015-04-24 12:34:29 HD Request # 6 | Intraday download COMPLETE for DOW. Completion time: 29s. Unique request ID: 5 | 2015-04-24 12:34:29 Removed historical data download ID 5 | 2015-04-24 12:34:29 Real-time Intraday chart data file updates started for DOW | 2015-04-24 12:34:29 |
| [2015-04-24 17:06:23] |
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From your Log you are getting the following errors: IB Error Code: 354 IB Error Code: 162 Which indicate that you are not subscribed to the relevant exchanges through IB. Refer to the documentation here: http://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed Sierra Chart Support |
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