Support Board
Date/Time: Thu, 31 Oct 2024 12:19:18 +0000
CTS trouble with YG future
View Count: 810
[2015-04-23 16:21:24] |
Joe Hobart - Posts: 89 |
hopefully the attached picture is everything you need. I am able to see and trade YG using CTS T4, so i know i am enabled for it, but i cannot use it in sierra chart. Im concerned in t4 is shows as ICE but in sierra as LIFFE
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t4vsSierra.jpg / V - Attached On 2015-04-23 16:20:19 UTC - Size: 311.62 KB - 326 views |
[2015-04-23 17:40:51] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-04-23 22:29:22] |
Sierra Chart Engineering - Posts: 104368 |
We have corrected the symbol settings and changed the exchange to the current exchange for these markets. Update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings Select File >> Find Symbol. You will see the symbols listed under: ICE US Metals Futures Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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