Support Board
Date/Time: Thu, 31 Oct 2024 12:16:22 +0000
Unable To Log Into Charts
View Count: 802
[2015-04-23 07:09:35] |
AndyO - Posts: 1 |
Hi - when I run the charts software the log in box freezes with 'Not Responding' and I'm unable to get past this point.
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[2015-04-23 09:15:51] |
Sierra Chart Engineering - Posts: 104368 |
It has been a very very long time since we have heard about something like this. Probably about eight years ago or more. Refer to the Login Problems section here and see if there is anything there which is helpful: Sierra Chart - Software Login Instructions: Login Problems The only other thing we recommend is restarting the computer. Make sure Internet Explorer is working properly on your system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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