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Date/Time: Thu, 31 Oct 2024 12:19:12 +0000



Data not coming through for TYA Jun contract

View Count: 878

[2015-04-23 03:07:58]
User855987 - Posts: 6
Live data is not coming through, although if I delete and download data, updated data is downloaded.

Can you please assist?

Thanks
[2015-04-23 05:20:22]
Sierra Chart Engineering - Posts: 104368
Please tell us the exact symbol.

Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-23 05:35:45]
User855987 - Posts: 6
It is:
F.US.TYAM15 - June 15
[2015-04-23 05:36:20]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-23 06:53:12]
User855987 - Posts: 6
Software version: 1239 | 2015-04-23 13:46:50
Uses Old Spreadsheets | 2015-04-23 13:46:50
Enabled for: Advanced Features. | 2015-04-23 13:46:50
Enabled for: Advanced Features 2. | 2015-04-23 13:46:50
Enabled for: Sierra Chart Historical Data Service. | 2015-04-23 13:46:50
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-23 13:46:50
Active service: CQG FIX Trading | 2015-04-23 13:46:50
Data/Trade Service Settings automatically set. | 2015-04-23 13:46:50
Time Zone: +08:00:00 (HKT+08) | 2015-04-23 13:46:50
2015-04-23 13:46:50 Local computer clock time | 2015-04-23 13:46:50
2015-04-23 05:46:50 GMT time | 2015-04-23 13:46:50
2015-04-23 13:46:50 Time zone adjusted time | 2015-04-23 13:46:50
Time difference to server time: 2 seconds. | 2015-04-23 13:46:50
Program path: C:\SierraChart\ | 2015-04-23 13:46:50
Data Files path: C:\SierraChart\Data\ | 2015-04-23 13:46:50
OS Version Number: 6.1 | 2015-04-23 13:46:50
Locale Information: C | 2015-04-23 13:46:50

Checking for new symbol settings for cqg | 2015-04-23 13:46:50
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-23 13:46:50
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-23 13:46:50
Symbol settings are up-to-date for cqg | 2015-04-23 13:46:51
Files to Open on Start up | Opening file: ZN 10yr US T-note.cht | 2015-04-23 13:46:53
Files to Open on Start up | Opening file: XT.cht | 2015-04-23 13:46:53
Files to Open on Start up | Opening file: SPI.cht | 2015-04-23 13:46:53
Files to Open on Start up | Opening file: ES.cht | 2015-04-23 13:46:53
Intraday data recording state for symbol F.US.TYAM15 is set to download pending. | 2015-04-23 13:46:54
HD Request # 2 | Downloading Intraday chart data for F.US.TYAM15 to the file F.US.TYAM15.scid. Service: cqg | 2015-04-23 13:46:54
HD Request # 2 | Download start Date-Time: 2015-04-23 13:35:56.0 | 2015-04-23 13:46:54
Intraday data recording state for symbol SPIM14 is set to download pending. | 2015-04-23 13:46:54
Intraday data recording state for symbol F.US.HXSM15 is set to download pending. | 2015-04-23 13:46:54
Intraday data recording state for symbol F.US.APM15 is set to download pending. | 2015-04-23 13:46:54
Intraday data recording state for symbol F.US.EPM15 is set to download pending. | 2015-04-23 13:46:54
HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2015-04-23 13:46:54
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-04-23 13:46:54
Socket (2) | Connected. | 2015-04-23 13:46:55
HD Request # 2 | Sending historical data logon request message. | 2015-04-23 13:46:55
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:35:56. Record interval: 0. Symbol: F.US.TYAM15 | 2015-04-23 13:46:55
Socket (2) | Shutdown and closed. | 2015-04-23 13:46:56
The network socket for historical data has been closed. | 2015-04-23 13:46:56
HD Request # 2 | Historical data for F.US.TYAM15 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-04-23 13:46:56
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.TYAM15 | 2015-04-23 13:46:56
HD Request # 2 | Intraday download COMPLETE for F.US.TYAM15. Completion time: 2s. Unique request ID: 1 | 2015-04-23 13:46:56
Removed historical data download ID 1 | 2015-04-23 13:46:56

HD Request # 3 | Downloading Intraday chart data for SPIM14 to the file SPIM14.scid. Service: cqg | 2015-04-23 13:46:56
HD Request # 3 | Download start Date-Time: 2014-04-09 09:27:54.0 | 2015-04-23 13:46:56
HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2015-04-23 13:46:56
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-04-23 13:46:56

CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-04-23 13:46:56
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-04-23 13:46:56
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-23 13:46:56
Socket (3) | Connected. | 2015-04-23 13:46:56
HD Request # 3 | Sending historical data logon request message. | 2015-04-23 13:46:56
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-04-23 13:46:56
socket (4) | Connected. | 2015-04-23 13:46:56
CQG FIX Trading FIX: Sending the Logon message. | 2015-04-23 13:46:57
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-04-09 09:27:54. Record interval: 0. Symbol: SPIM14 | 2015-04-23 13:46:57
CQG FIX Trading | Connected to trading server. | 2015-04-23 13:46:57
CQG FIX Trading | Connecting to market data server. | 2015-04-23 13:46:57
Connecting to websocket server. | 2015-04-23 13:46:57
CQG FIX Trading FIX - FCM name: AMP | 2015-04-23 13:46:57
HD Request # 3 | Historical data for SPIM14 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-04-23 13:46:57
Socket (3) | Shutdown and closed. | 2015-04-23 13:46:57
The network socket for historical data has been closed. | 2015-04-23 13:46:57
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPIM14 | 2015-04-23 13:46:57
HD Request # 3 | Intraday download COMPLETE for SPIM14. Completion time: 0s. Unique request ID: 2 | 2015-04-23 13:46:57
Removed historical data download ID 2 | 2015-04-23 13:46:57

HD Request # 4 | Downloading Intraday chart data for F.US.HXSM15 to the file F.US.HXSM15.scid. Service: cqg | 2015-04-23 13:46:57
HD Request # 4 | Download start Date-Time: 2015-04-23 13:46:39.0 | 2015-04-23 13:46:57
HD Request # 4 | Using server: ds5.sierracharts.com port 10149 | 2015-04-23 13:46:57
Socket (0) | Resolved address api.geo.cqg.com to IP 118.201.11.218 | 2015-04-23 13:46:57
Socket (5) | Connected. | 2015-04-23 13:46:57
Socket (5) | Starting SSL connection. | 2015-04-23 13:46:57
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-04-23 13:46:57
Socket (6) | Connected. | 2015-04-23 13:46:58
HD Request # 4 | Sending historical data logon request message. | 2015-04-23 13:46:58
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:46:39. Record interval: 0. Symbol: F.US.HXSM15 | 2015-04-23 13:46:59
Socket (5) | SSL connection established. | 2015-04-23 13:46:59
Opening websocket. | 2015-04-23 13:46:59
Sending websocket handshake. | 2015-04-23 13:46:59
Received websocket handshake acknowledgment. | 2015-04-23 13:46:59
Web socket state is now open. | 2015-04-23 13:46:59
CQG FIX Trading | Websocket connected. | 2015-04-23 13:46:59
CQG FIX Trading | Sending market data logon message. | 2015-04-23 13:46:59
Socket (6) | Shutdown and closed. | 2015-04-23 13:46:59
The network socket for historical data has been closed. | 2015-04-23 13:46:59
HD Request # 4 | Historical data for F.US.HXSM15 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-04-23 13:46:59
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.HXSM15 | 2015-04-23 13:46:59
HD Request # 4 | Intraday download COMPLETE for F.US.HXSM15. Completion time: 2s. Unique request ID: 3 | 2015-04-23 13:46:59
Removed historical data download ID 3 | 2015-04-23 13:46:59

HD Request # 5 | Downloading Intraday chart data for F.US.APM15 to the file F.US.APM15.scid. Service: cqg | 2015-04-23 13:46:59
HD Request # 5 | Download start Date-Time: 2015-04-23 13:46:20.0 | 2015-04-23 13:46:59
HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2015-04-23 13:46:59
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-04-23 13:46:59
Socket (7) | Connected. | 2015-04-23 13:46:59
HD Request # 5 | Sending historical data logon request message. | 2015-04-23 13:46:59
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:46:20. Record interval: 0. Symbol: F.US.APM15 | 2015-04-23 13:46:59
Socket (7) | Shutdown and closed. | 2015-04-23 13:47:00
The network socket for historical data has been closed. | 2015-04-23 13:47:00
HD Request # 5 | Historical data for F.US.APM15 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-04-23 13:47:06
HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.APM15 | 2015-04-23 13:47:06
HD Request # 5 | Intraday download COMPLETE for F.US.APM15. Completion time: 7s. Unique request ID: 4 | 2015-04-23 13:47:06
Removed historical data download ID 4 | 2015-04-23 13:47:06

CQG FIX Trading | Logon successful. | 2015-04-23 13:47:22
CQG FIX Trading | Market data session connected. | 2015-04-23 13:47:22
HD Request # 6 | Downloading Intraday chart data for F.US.EPM15 to the file F.US.EPM15.scid. Service: cqg | 2015-04-23 13:47:22
HD Request # 6 | Download start Date-Time: 2015-04-23 13:46:40.0 | 2015-04-23 13:47:22
HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2015-04-23 13:47:22
CQG FIX Trading | Starting real-time market data updates for: F.US.HXSM15. ID: 2 | 2015-04-23 13:47:22
CQG FIX Trading | Sending symbol resolution request for F.US.HXSM15 | 2015-04-23 13:47:22
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-04-23 13:47:22
Intraday data recording state for symbol F.US.HXSM15 is set to download pending. | 2015-04-23 13:47:22
CQG FIX Trading | Starting real-time market data updates for: F.US.EPM15. ID: 1 | 2015-04-23 13:47:22
CQG FIX Trading | Sending symbol resolution request for F.US.EPM15 | 2015-04-23 13:47:22
CQG FIX Trading | Starting real-time market data updates for: SPIM14. ID: 3 | 2015-04-23 13:47:22
CQG FIX Trading | Sending symbol resolution request for SPIM14 | 2015-04-23 13:47:22
Intraday data recording state for symbol SPIM14 is set to download pending. | 2015-04-23 13:47:22
CQG FIX Trading | Starting real-time market data updates for: F.US.APM15. ID: 4 | 2015-04-23 13:47:22
CQG FIX Trading | Sending symbol resolution request for F.US.APM15 | 2015-04-23 13:47:22
Intraday data recording state for symbol F.US.APM15 is set to download pending. | 2015-04-23 13:47:22
CQG FIX Trading | Requesting market data for F.US.HXSM15 | 2015-04-23 13:47:22
CQG FIX Trading | Requesting market data for F.US.EPM15 | 2015-04-23 13:47:22
Symbol Error - SPIM14 is unknown, unavailable, or improperly formatted. Exact match not found for symbol SPIM14 | 2015-04-23 13:47:22
CQG FIX Trading | Requesting market data for F.US.APM15 | 2015-04-23 13:47:22
CQG FIX Trading | Starting real-time market data updates for: F.US.TYAM15. ID: 5 | 2015-04-23 13:47:22
CQG FIX Trading | Sending symbol resolution request for F.US.TYAM15 | 2015-04-23 13:47:22
Intraday data recording state for symbol F.US.TYAM15 is set to download pending. | 2015-04-23 13:47:22
CQG FIX Trading | Requesting market data for F.US.TYAM15 | 2015-04-23 13:47:22
Market data subscription status for F.US.TYAM15: Real-time data for instrument F.US.TYA (corresponding to ID = 5) are not allowed. | 2015-04-23 13:47:22
Socket (8) | Connected. | 2015-04-23 13:47:22
HD Request # 6 | Sending historical data logon request message. | 2015-04-23 13:47:22
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:46:40. Record interval: 0. Symbol: F.US.EPM15 | 2015-04-23 13:47:22
HD Request # 6 | Decompressing data. | 2015-04-23 13:47:22
HD Request # 6 | Receiving Intraday data for F.US.EPM15 starting at 2015-04-23 13:46:40 | 2015-04-23 13:47:22
Socket (8) | Shutdown and closed. | 2015-04-23 13:47:22
The network socket for historical data has been closed. | 2015-04-23 13:47:22
HD Request # 6 | Received 17 records from 2015-04-23 13:46:40 to 2015-04-23 13:46:40 (0.0 seconds) and wrote 0 records for F.US.EPM15 | 2015-04-23 13:47:22
HD Request # 6 | Intraday download COMPLETE for F.US.EPM15. Completion time: 0s. Unique request ID: 5 | 2015-04-23 13:47:22
Removed historical data download ID 5 | 2015-04-23 13:47:22
Real-time Intraday chart data file updates started for F.US.EPM15 | 2015-04-23 13:47:22

HD Request # 7 | Downloading Intraday chart data for F.US.HXSM15 to the file F.US.HXSM15.scid. Service: cqg | 2015-04-23 13:47:22
HD Request # 7 | Download start Date-Time: 2015-04-23 13:46:39.0 | 2015-04-23 13:47:22
HD Request # 7 | Using server: ds5.sierracharts.com port 10149 | 2015-04-23 13:47:22
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-04-23 13:47:22
Socket (9) | Connected. | 2015-04-23 13:47:23
HD Request # 7 | Sending historical data logon request message. | 2015-04-23 13:47:23
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:46:39. Record interval: 0. Symbol: F.US.HXSM15 | 2015-04-23 13:47:23
HD Request # 7 | Decompressing data. | 2015-04-23 13:47:23
HD Request # 7 | Receiving Intraday data for F.US.HXSM15 starting at 2015-04-23 13:46:39 | 2015-04-23 13:47:23
Socket (9) | Shutdown and closed. | 2015-04-23 13:47:23
The network socket for historical data has been closed. | 2015-04-23 13:47:23
HD Request # 7 | Received 6 records from 2015-04-23 13:46:39 to 2015-04-23 13:46:39 (0.0 seconds) and wrote 0 records for F.US.HXSM15 | 2015-04-23 13:47:23
HD Request # 7 | Intraday download COMPLETE for F.US.HXSM15. Completion time: 0s. Unique request ID: 6 | 2015-04-23 13:47:23
Removed historical data download ID 6 | 2015-04-23 13:47:23
Real-time Intraday chart data file updates started for F.US.HXSM15 | 2015-04-23 13:47:23

HD Request # 8 | Downloading Intraday chart data for SPIM14 to the file SPIM14.scid. Service: cqg | 2015-04-23 13:47:23
HD Request # 8 | Download start Date-Time: 2014-04-09 09:27:54.0 | 2015-04-23 13:47:23
HD Request # 8 | Using server: ds3.sierracharts.com port 10149 | 2015-04-23 13:47:23
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-04-23 13:47:23
Socket (10) | Connected. | 2015-04-23 13:47:23
HD Request # 8 | Sending historical data logon request message. | 2015-04-23 13:47:23
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-04-09 09:27:54. Record interval: 0. Symbol: SPIM14 | 2015-04-23 13:47:24
Socket (10) | Shutdown and closed. | 2015-04-23 13:47:24
HD Request # 8 | Error downloading historical Intraday data for SPIM14. Historical data file not available for symbol. | 2015-04-23 13:47:24 *
The network socket for historical data has been closed. | 2015-04-23 13:47:24
HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPIM14 | 2015-04-23 13:47:24
HD Request # 8 | Intraday download COMPLETE for SPIM14. Completion time: 1s. Unique request ID: 7 | 2015-04-23 13:47:24
Removed historical data download ID 7 | 2015-04-23 13:47:24
Real-time Intraday chart data file updates started for SPIM14 | 2015-04-23 13:47:24

HD Request # 9 | Downloading Intraday chart data for F.US.APM15 to the file F.US.APM15.scid. Service: cqg | 2015-04-23 13:47:24
HD Request # 9 | Download start Date-Time: 2015-04-23 13:46:20.0 | 2015-04-23 13:47:24
HD Request # 9 | Using server: ds4.sierracharts.com port 10149 | 2015-04-23 13:47:24
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-04-23 13:47:24
Socket (11) | Connected. | 2015-04-23 13:47:24
HD Request # 9 | Sending historical data logon request message. | 2015-04-23 13:47:24
HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:46:20. Record interval: 0. Symbol: F.US.APM15 | 2015-04-23 13:47:24
HD Request # 9 | Decompressing data. | 2015-04-23 13:47:25
HD Request # 9 | Receiving Intraday data for F.US.APM15 starting at 2015-04-23 13:46:20 | 2015-04-23 13:47:25
HD Request # 9 | Timestamp of first Intraday data file record written: 2015-04-23 13:46:42 | 2015-04-23 13:47:25
Socket (11) | Shutdown and closed. | 2015-04-23 13:47:25
The network socket for historical data has been closed. | 2015-04-23 13:47:25
HD Request # 9 | Received 17 records from 2015-04-23 13:46:20 to 2015-04-23 13:46:49 (29.0 seconds) and wrote 15 records for F.US.APM15 | 2015-04-23 13:47:25
HD Request # 9 | Intraday download COMPLETE for F.US.APM15. Completion time: 1s. Unique request ID: 8 | 2015-04-23 13:47:25
Removed historical data download ID 8 | 2015-04-23 13:47:25
Real-time Intraday chart data file updates started for F.US.APM15 | 2015-04-23 13:47:25

HD Request # 10 | Downloading Intraday chart data for F.US.TYAM15 to the file F.US.TYAM15.scid. Service: cqg | 2015-04-23 13:47:25
HD Request # 10 | Download start Date-Time: 2015-04-23 13:35:56.0 | 2015-04-23 13:47:25
HD Request # 10 | Using server: ds5.sierracharts.com port 10149 | 2015-04-23 13:47:25
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-04-23 13:47:25
Socket (12) | Connected. | 2015-04-23 13:47:25
HD Request # 10 | Sending historical data logon request message. | 2015-04-23 13:47:25
HD Request # 10 | Requesting Intraday data. Start Date-Time: 2015-04-23 13:35:56. Record interval: 0. Symbol: F.US.TYAM15 | 2015-04-23 13:47:25
HD Request # 10 | Decompressing data. | 2015-04-23 13:47:26
HD Request # 10 | Receiving Intraday data for F.US.TYAM15 starting at 2015-04-23 13:35:56 | 2015-04-23 13:47:26
HD Request # 10 | Timestamp of first Intraday data file record written: 2015-04-23 13:36:36 | 2015-04-23 13:47:26
Socket (12) | Shutdown and closed. | 2015-04-23 13:47:26
The network socket for historical data has been closed. | 2015-04-23 13:47:26
HD Request # 10 | Received 239 records from 2015-04-23 13:35:56 to 2015-04-23 13:46:55 (11.0 minutes) and wrote 238 records for F.US.TYAM15 | 2015-04-23 13:47:26
HD Request # 10 | Intraday download COMPLETE for F.US.TYAM15. Completion time: 0s. Unique request ID: 9 | 2015-04-23 13:47:26
Removed historical data download ID 9 | 2015-04-23 13:47:26
Real-time Intraday chart data file updates started for F.US.TYAM15 | 2015-04-23 13:47:26

Requesting market depth updates for: SPIM14 if supported. | 2015-04-23 13:47:27
CQG FIX Trading | Sending symbol resolution request for SPIM14 | 2015-04-23 13:47:27
Symbol Error - SPIM14 is unknown, unavailable, or improperly formatted. Exact match not found for symbol SPIM14 | 2015-04-23 13:47:27
Intraday data recording state for symbol F.US.TYAM15 is set to download pending. | 2015-04-23 13:58:50
Reloading all charts with filename: F.US.TYAM15.scid | 2015-04-23 13:58:50
HD Request # 11 | Downloading Intraday chart data for F.US.TYAM15 to the file F.US.TYAM15.scid. Service: cqg | 2015-04-23 13:58:50
HD Request # 11 | Download start Date-Time: 2015-04-23 03:30:10.0 | 2015-04-23 13:58:50
HD Request # 11 | Using server: ds3.sierracharts.com port 10149 | 2015-04-23 13:58:50
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-04-23 13:58:50
Socket (13) | Connected. | 2015-04-23 13:58:50
HD Request # 11 | Sending historical data logon request message. | 2015-04-23 13:58:50
HD Request # 11 | Requesting Intraday data. Start Date-Time: 2015-04-23 03:30:10. Record interval: 0. Symbol: F.US.TYAM15 | 2015-04-23 13:58:51
HD Request # 11 | Decompressing data. | 2015-04-23 13:58:51
HD Request # 11 | Receiving Intraday data for F.US.TYAM15 starting at 2015-04-23 03:30:10 | 2015-04-23 13:58:51
HD Request # 11 | Timestamp of first Intraday data file record written: 2015-04-23 03:30:14 | 2015-04-23 13:58:51
Socket (13) | Shutdown and closed. | 2015-04-23 13:58:52
The network socket for historical data has been closed. | 2015-04-23 13:58:52
HD Request # 11 | Received 15776 records from 2015-04-23 03:30:10 to 2015-04-23 13:58:31 (10.5 hours) and wrote 15775 records for F.US.TYAM15 | 2015-04-23 13:58:52
HD Request # 11 | Intraday download COMPLETE for F.US.TYAM15. Completion time: 2s. Unique request ID: 10 | 2015-04-23 13:58:52
Removed historical data download ID 10 | 2015-04-23 13:58:52
Real-time Intraday chart data file updates started for F.US.TYAM15 | 2015-04-23 13:58:52

Intraday data recording state for symbol F.US.TYAM15 is set to download pending. | 2015-04-23 14:03:05
Reloading all charts with filename: F.US.TYAM15.scid | 2015-04-23 14:03:05
HD Request # 12 | Downloading Intraday chart data for F.US.TYAM15 to the file F.US.TYAM15.scid. Service: cqg | 2015-04-23 14:03:05
HD Request # 12 | Download start Date-Time: 2015-04-23 03:30:10.0 | 2015-04-23 14:03:05
HD Request # 12 | Using server: ds4.sierracharts.com port 10149 | 2015-04-23 14:03:05
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-04-23 14:03:05
Socket (14) | Connected. | 2015-04-23 14:03:06
HD Request # 12 | Sending historical data logon request message. | 2015-04-23 14:03:06
HD Request # 12 | Requesting Intraday data. Start Date-Time: 2015-04-23 03:30:10. Record interval: 0. Symbol: F.US.TYAM15 | 2015-04-23 14:03:06
HD Request # 12 | Decompressing data. | 2015-04-23 14:03:06
HD Request # 12 | Receiving Intraday data for F.US.TYAM15 starting at 2015-04-23 03:30:10 | 2015-04-23 14:03:06
HD Request # 12 | Timestamp of first Intraday data file record written: 2015-04-23 03:30:14 | 2015-04-23 14:03:06
Socket (14) | Shutdown and closed. | 2015-04-23 14:03:07
The network socket for historical data has been closed. | 2015-04-23 14:03:07
HD Request # 12 | Received 15895 records from 2015-04-23 03:30:10 to 2015-04-23 14:02:14 (10.5 hours) and wrote 15894 records for F.US.TYAM15 | 2015-04-23 14:03:07
HD Request # 12 | Intraday download COMPLETE for F.US.TYAM15. Completion time: 2s. Unique request ID: 11 | 2015-04-23 14:03:07
Removed historical data download ID 11 | 2015-04-23 14:03:07
Real-time Intraday chart data file updates started for F.US.TYAM15 | 2015-04-23 14:03:07


[2015-04-23 07:03:36]
Sierra Chart Engineering - Posts: 104368
Please contact your broker about this:

Market data subscription status for F.US.TYAM15: Real-time data for instrument F.US.TYA (corresponding to ID = 5) are not allowed. | 2015-04-23 13:47:22
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-23 07:03:58

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