Support Board
Date/Time: Sun, 22 Dec 2024 13:14:02 +0000
Emergency - I cannot cancel my order
View Count: 858
| [2015-04-22 13:38:58] |
| Peter Power - Posts: 70 |
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I cannot cancel my live order in SierraChart. It appears just in Sierra. My broker is IB and I dont see the order in IB TWS but it is still hanging in SierraChart. It doesnt respond to cancel or shortcut to flatten or anything.
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| [2015-04-22 15:34:34] |
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If you do not see it working within TWS, then select Trade >> Refresh Trade Data from Service.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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