Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 13:11:51 +0000



sound alerts

View Count: 1271

[2015-04-17 08:23:15]
TradingSignalsSoftware - Posts: 35
The alerts don't give a sound signal when the alert pops up. I have checked the volume of my computer and its at its full, played music to test the sound its all good so something is going wrong with my sierra charts please help.
[2015-04-17 16:41:16]
Sierra Chart - Max - Posts: 5756
Make sure that:

1. You have selected a working WAV file for your alert sound:
https://www.sierrachart.com/index.php?page=doc/doc_GeneralSettings.html#AlertSoundSettings

2. You do not have Sierra Chart muted within the Windows Volume Mixer:
http://www.wintuts.com/Volume-Mixer
Sierra Chart Support
[2015-04-21 07:20:52]
Sierra Chart Engineering - Posts: 104368
Here is detailed documentation for what to do if you do not hear an Alert sound:
https://www.sierrachart.com/index.php?page=doc/doc_GeneralSettings.html#TroubleshootingAlertSounds
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account