Support Board
Date/Time: Sun, 22 Dec 2024 07:47:48 +0000
DATA missing for XAUUSD?
View Count: 827
[2015-04-15 06:58:51] |
User786529 - Posts: 2 |
Looks like a lot of data is missing of XAUUSD. Here is a link to it http://www.sierrachart.com/image.php?l=1429081015957.png |
2008-08-01-xauusd.JPG / V - Attached On 2015-04-15 06:58:27 UTC - Size: 69.69 KB - 327 views 2009-06-15-xauusd.JPG / V - Attached On 2015-04-15 06:58:34 UTC - Size: 68.51 KB - 332 views Attachment Deleted. |
[2015-04-15 20:09:49] |
Sierra Chart Engineering - Posts: 104368 |
We will have a look but the probability that we can restore that missing data is low being it is very far back in time. If you do not hear back from us, then there is nothing we could do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-04-16 04:43:20] |
Sierra Chart Engineering - Posts: 104368 |
We just noticed that you are using the Sierra Chart Historical Data Service. We cannot help with historical data back that far for that particular symbol. It is what it is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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