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Date/Time: Sun, 22 Dec 2024 09:35:54 +0000



Data availability with Infinity trial

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[2015-04-15 01:48:14]
skelcap - Posts: 139
Hi I have just started 30 day trial with Infinity/Transact and notice that only a few contracts are available. For example, 6EM5 but not the previous one 6EH5. However I was able to get prior contracts for ES. Is that a limitation of the trial? If so, can I purchase 1mo Sierra data without being a live Infinity client yet?
[2015-04-16 05:09:36]
Sierra Chart Engineering - Posts: 104368
You should have no trouble getting historical data for expired futures contracts. This is documented here:
http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#h42.2

Possibly you need to update the Symbol Settings as explained here:
http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings

You can always purchase Sierra Chart service package 3 usage time and get access to the Sierra Chart Historical Data Service if you require:
http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.html

That could be a good idea because it does provide complete data.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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