Support Board
Date/Time: Sun, 22 Dec 2024 18:32:42 +0000
intraday data connect
View Count: 1083
| [2015-04-07 11:39:43] |
| User249892 - Posts: 3 |
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Hi, after 2 months - Ive just paid for SC and I forgot what data connection should I use? I am trading NQ, ES, YM and EMD. I cannot find any "SC intraday data" only historical. Can you help me out please? Thank you. Martin |
| [2015-04-07 16:38:52] |
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Our logs show you were using Rithmic Trading. Do you still have a Rithmic account? Refer to the Rithmic setup instructions here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support |
| [2015-04-07 20:01:32] |
| User249892 - Posts: 3 |
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No, not anymore. I used it when I tried a demo of the datafeed. But then there was a data feed for intraday data from Sierrachart, right? I used that for a while then I went for a vacation, now tried to reconnect and its not working anymore. I did not find it anymore. Do you still offer it? M. |
| [2015-04-08 01:51:46] |
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Probably you are referring to the SC Forex Data Feed: http://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-08 08:41:44] |
| User249892 - Posts: 3 |
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I have to apologize, I realized I used SC on a different computer with another rithmic data demo and I thought it was some SC free data. Can I have a refund for the usage time I paid yesterday? I am not able to pay another 35 USD for data now. Thank you. Martin |
| [2015-04-08 09:42:39] |
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Yes. Please make this request here: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-05 14:20:31] |
| Cmopcap - Posts: 12 |
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Hi there, I am trying to use the Sp500 symbol for the intraday data for the Es mini contract and I am not able to load it up. It says the symbol does not exist ? I have also paid for the CME package, to use with Interactive Broker, which was working until this morning and stopped now. Does the IB account have to be funded in order to use this discounted package ? Many thanks Kyle |
| [2015-05-05 17:33:48] |
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You must set Sierra Chart to use your Interactive Brokers account. Follow the step-by-step instructions here: https://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions And you need to connect your Live Interactive Brokers account. After this open a chart for the ES futures through File >> Find Symbol >> Futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-05 18:15:02
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