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Date/Time: Sun, 22 Dec 2024 08:49:36 +0000



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[2015-04-06 13:34:22]
User80019 - Posts: 5
been on vacation and returned and put money into additional services and paid for package 5 and have checked and money is in account. I cannot get my data feed to work and have tried restart and other fixes but data feed wont work.what should I do ? thanks
[2015-04-06 16:55:32]
Sierra Chart Engineering - Posts: 104368
You need to activate the Sierra Chart Exchange Data Feed here:
https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures

It was disabled due to an insufficient balance. Once you reactivate it, restart Sierra Chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-06 17:02:01

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