Support Board
Date/Time: Sun, 22 Dec 2024 07:57:50 +0000
big chart bars
View Count: 1000
| [2015-04-04 00:11:59] |
| User67471 - Posts: 10 |
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Hi guys I have a problem with the charts in Sierra. When compare to the same charts, IB charts don't show these big bars. Sending you 2 chart from SC. http://www.sierrachart.com/image.php?l=1428105839403.png http://www.sierrachart.com/image.php?l=1428106064135.png Thanks for your time |
| [2015-04-06 03:57:52] |
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OK, we have to contact the historical data provider about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-06 18:08:32] |
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We have looked into this, but we do not get historical chart bars like you have. Therefore, this data you have must not be from the Sierra Chart historical data service. Go to each of those charts and select Edit >>Delete All Data and Download. Let us know if that solves the problem. Another thing that might possibly cause a problem is having Global Settings >> Data/Trade Service Settings >> Download Dividend Adjusted Historical Data enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-06 18:09:20
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