Support Board
Date/Time: Sun, 22 Dec 2024 08:11:37 +0000
Market data feed
View Count: 843
[2015-04-02 14:22:58] |
User467950 - Posts: 1 |
Hello, I have activated SC real time data feed. I have live account at Interactive Brokers linked with SC. I have subscribed option 35 USD option and full CME group with market depth for 15,75 USD. I cannot see in my DOM window the market depth data. Can you help with SC settings ? And I have been charged by 50,75 USD, in spite of having live trading account - can you explain to me, please ? Thank you. |
[2015-04-02 17:57:34] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you have added the Bid and Ask Size columns to the Trade DOM: https://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#CustomizeChartDOMColumns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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