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Date/Time: Sun, 22 Dec 2024 08:11:37 +0000



Market data feed

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[2015-04-02 14:22:58]
User467950 - Posts: 1
Hello, I have activated SC real time data feed. I have live account at Interactive Brokers linked with SC. I have subscribed option 35 USD option and full CME group with market depth for 15,75 USD. I cannot see in my DOM window the market depth data. Can you help with SC settings ? And I have been charged by 50,75 USD, in spite of having live trading account - can you explain to me, please ? Thank you.

[2015-04-02 17:57:34]
Sierra Chart Engineering - Posts: 104368
Make sure you have added the Bid and Ask Size columns to the Trade DOM:
https://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#CustomizeChartDOMColumns
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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