Support Board
Date/Time: Sun, 22 Dec 2024 05:04:05 +0000
Delayed data
View Count: 886
| [2015-03-31 12:37:19] |
| User69934 - Posts: 1 |
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Hello, I have a problem with data. If I connect SC with IB (using SC data 35usd/month - I see "M" in charts) so I have 10 minutes delayed data and this data doesn´t works - I have to reconect connection and after SC reload new data but 10 minutes delyed every time. Do you now where can be problem? Thank you! Tomas Kahoun |
| [2015-03-31 15:25:22] |
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What are the symbols that you are having issues with?
Sierra Chart Support |
| [2015-03-31 17:32:29] |
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We see you are running an older version of Sierra Chart. Update Sierra Chart following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate And after updating to the new version, update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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