Support Board
Date/Time: Sun, 22 Dec 2024 05:08:20 +0000
Getting SC exchange ICE data?
View Count: 1295
| [2015-03-25 00:12:10] |
| joshtrader - Posts: 492 |
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About 30 minutes ago I signed up for ICE US exchange data. After restarting SC twice, the chart title for RLM-MM5 does not show [M], however, it is showing in the message log. Which one is correct? Is the data coming from SC/ICE, or from my broker? Using 1241. Note that upon deleting all RLM data files and restarting, the message log no longer shows [M] either ... so how long does it take to get the exchange data? I thought it would be instant. Date Time Of Last Edit: 2015-03-25 00:16:17
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 3-24-2015 8-10-43 PM.png / V - Attached On 2015-03-25 00:15:40 UTC - Size: 28.86 KB - 377 views |
| [2015-03-25 00:33:50] |
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1. Select Global Settings >> Data/Trade Service Settings on the menu. 2. Make sure that Allow Support for Sierra Chart Data Feeds is enabled. 3. Reconnect to the data feed with File >> Disconnect and File >> Connect to Data Feed. Provide a full copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2015-03-25 01:32:14] |
| joshtrader - Posts: 492 |
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This is already enabled, as all CME data is coming from SC exchange data.
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| [2015-03-25 05:02:03] |
| joshtrader - Posts: 492 |
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Still no ICE data with [M] tag, only CME.
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| [2015-03-25 05:03:28] |
| joshtrader - Posts: 492 |
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From the log: Software version: 1241 | 2015-03-25 01:00:25 Uses New Spreadsheets | 2015-03-25 01:00:25 Usage end date: 2016-02-08 | 2015-03-25 01:00:25 Enabled for: Advanced Features. | 2015-03-25 01:00:25 Enabled for: Advanced Features 2. | 2015-03-25 01:00:25 Enabled for: Sierra Chart Historical Data Service. | 2015-03-25 01:00:25 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-03-25 01:00:25 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-03-25 01:00:25 Enabled for: EUREX exchange. | 2015-03-25 01:00:25 Enabled for: DOW INDEXES exchange. | 2015-03-25 01:00:25 Enabled for: S&P INDEXES exchange. | 2015-03-25 01:00:25 Enabled for: CBOE INDEXES exchange. | 2015-03-25 01:00:25 Enabled for: NASDAQ INDEXES exchange. | 2015-03-25 01:00:25 Enabled for: NYSE INDEXES exchange. | 2015-03-25 01:00:25 Received 1 data feed usernames. | 2015-03-25 01:00:25 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-25 01:00:25 Active service: Open E Cry FIX | 2015-03-25 01:00:25 |
| [2015-03-25 13:30:19] |
| joshtrader - Posts: 492 |
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full log from right now: File >> Disconnect selected. | 2015-03-25 09:29:28 OEC FIX Trading: DisconnectFIX called. | 2015-03-25 09:29:28 OEC FIX Trading: Sending a Logout message. | 2015-03-25 09:29:28 OEC FAST Data: Sending a Logout message. | 2015-03-25 09:29:28 Socket (5) | Shutdown and closed. | 2015-03-25 09:29:28 SC Market Stats | Disconnected from the server. | 2015-03-25 09:29:28 Socket (4) | Shutdown and closed. | 2015-03-25 09:29:28 SC Exchange Data | Disconnected from the server. | 2015-03-25 09:29:28 Disconnected from Open E Cry. | 2015-03-25 09:29:28 OEC FAST Data socket (3) | Closed. No error. | 2015-03-25 09:29:28 OEC FAST Data socket (3) | Shutdown and closed. | 2015-03-25 09:29:28 OEC FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2015-03-25 09:29:28 Open E Cry FIX | Disconnected from the market data server. | 2015-03-25 09:29:28 OEC FIX Trading: Received a Logout message. | 2015-03-25 09:29:28 OEC FIX Trading socket (2) | SSL shutdown indicates not able to send 'close notify'. | 2015-03-25 09:29:28 OEC FIX Trading socket (2) | SSL has been shut down. | 2015-03-25 09:29:28 OEC FIX Trading socket (2) | SSL object has been freed. SSL state is now disconnected. | 2015-03-25 09:29:28 OEC FIX Trading socket (2) | Shutdown and closed. | 2015-03-25 09:29:28 OEC FIX Trading: Logged out and disconnected. | 2015-03-25 09:29:28 Disconnected from the Open E Cry FIX Orders server. | 2015-03-25 09:29:28 Disconnected from Open E Cry. | 2015-03-25 09:29:28 Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-03-25 09:29:30 OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-03-25 09:29:30 OEC FIX Trading socket (16) | Connected. | 2015-03-25 09:29:30 OEC FIX Trading socket (16) | Starting SSL connection. | 2015-03-25 09:29:30 OEC FIX Trading socket (16) | SSL connection established. | 2015-03-25 09:29:30 OEC FIX Trading: Sending the Logon message. | 2015-03-25 09:29:30 OEC FIX Trading | Connected to trading server. | 2015-03-25 09:29:31 Open E Cry FIX | Connecting to market data server prod.openecry.com:9301. | 2015-03-25 09:29:31 OEC FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-03-25 09:29:31 OEC FAST Data socket (17) | Connected. | 2015-03-25 09:29:31 OEC FAST Data: Sending the Hello message. | 2015-03-25 09:29:31 OEC FAST Data: Sending the Logon message. | 2015-03-25 09:29:31 Open E Cry FIX | Connected to the market data server. | 2015-03-25 09:29:31 Open E Cry FIX | Connected. | 2015-03-25 09:29:31 Mapping $VIX to $VIX. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $VIX. ID: 1 | 2015-03-25 09:29:31 Using username 0 | 2015-03-25 09:29:31 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2015-03-25 09:29:31 Intraday data recording state for symbol $VIX is set to download pending. | 2015-03-25 09:29:31 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-03-25 09:29:31 HD Request # 12 | Downloading Intraday chart data for $VIX to the file $VIX.scid. Service: cboe.index | 2015-03-25 09:29:31 HD Request # 12 | Download start Date-Time: 2015-03-24 16:14:52.0 | 2015-03-25 09:29:31 HD Request # 12 | Using server: scdf1.sierracharts.com port 10149 | 2015-03-25 09:29:31 Open E Cry FIX | Starting real-time market data updates for: RLM-MM5. ID: 2 | 2015-03-25 09:29:31 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-25 09:29:31 Intraday data recording state for symbol RLM-MM5 is set to download pending. | 2015-03-25 09:29:31 Mapping GCLK5 to CLK5. Service code: nymex | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: CLK5. ID: 3 | 2015-03-25 09:29:31 Socket (19) | Connected. | 2015-03-25 09:29:31 HD Request # 12 | Sending historical data logon request message. | 2015-03-25 09:29:31 Intraday data recording state for symbol GCLK5 is set to download pending. | 2015-03-25 09:29:31 Socket (18) | Connected. | 2015-03-25 09:29:31 SC Exchange Data | Connected to server. | 2015-03-25 09:29:31 SC Exchange Data | Sending logon request message. | 2015-03-25 09:29:31 SC Market Stats | Starting real-time market data updates for: TICK-TF. ID: 4 | 2015-03-25 09:29:31 SC Market Stats | Connecting to the server ds3.sierracharts.com. Port 443 | 2015-03-25 09:29:31 Intraday data recording state for symbol TICK-TF is set to download pending. | 2015-03-25 09:29:31 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-03-25 09:29:31 Mapping $OIV to $OIV. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $OIV. ID: 5 | 2015-03-25 09:29:31 Intraday data recording state for symbol $OIV is set to download pending. | 2015-03-25 09:29:31 Mapping GGCJ5 to GCJ5. Service code: comex | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: GCJ5. ID: 6 | 2015-03-25 09:29:31 Intraday data recording state for symbol GGCJ5 is set to download pending. | 2015-03-25 09:29:31 SC Market Stats | Starting real-time market data updates for: NISS-NYSE. ID: 7 | 2015-03-25 09:29:31 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2015-03-24 16:14:52. Record interval: 0. Symbol: $VIX | 2015-03-25 09:29:31 Intraday data recording state for symbol NISS-NYSE is set to download pending. | 2015-03-25 09:29:31 Open E Cry FIX | Starting real-time market data updates for: DX-MM5. ID: 8 | 2015-03-25 09:29:31 Intraday data recording state for symbol DX-MM5 is set to download pending. | 2015-03-25 09:29:31 Mapping ESM5 to ESM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: ESM5. ID: 9 | 2015-03-25 09:29:31 Mapping NQM5 to NQM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: NQM5. ID: 10 | 2015-03-25 09:29:31 Mapping YMM5 to YMM5. Service code: cbot | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: YMM5. ID: 11 | 2015-03-25 09:29:31 Mapping FDAXM5 to DYM15. Service code: eurex | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: DYM15. ID: 12 | 2015-03-25 09:29:31 Mapping FESXM5 to FXM15. Service code: eurex | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: FXM15. ID: 13 | 2015-03-25 09:29:31 Open E Cry FIX | Starting real-time market data updates for: FTSEM5. ID: 14 | 2015-03-25 09:29:31 Mapping NKDM5 to NKDM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: NKDM5. ID: 15 | 2015-03-25 09:29:31 Mapping ZTM5 to ZTM5. Service code: cbot | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: ZTM5. ID: 16 | 2015-03-25 09:29:31 Mapping ZFM5 to ZFM5. Service code: cbot | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: ZFM5. ID: 17 | 2015-03-25 09:29:31 Mapping ZNM5 to ZNM5. Service code: cbot | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: ZNM5. ID: 18 | 2015-03-25 09:29:31 Mapping ZBM5 to ZBM5. Service code: cbot | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: ZBM5. ID: 19 | 2015-03-25 09:29:31 Mapping $FVX to $FVX. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $FVX. ID: 20 | 2015-03-25 09:29:31 Mapping $TNX to $TNX. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $TNX. ID: 21 | 2015-03-25 09:29:31 Mapping $TYX to $TYX. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $TYX. ID: 22 | 2015-03-25 09:29:31 Mapping FGBLM5 to GGM15. Service code: eurex | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: GGM15. ID: 23 | 2015-03-25 09:29:31 Mapping 6JM5 to 6JM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6JM5. ID: 24 | 2015-03-25 09:29:31 Mapping 6EM5 to 6EM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6EM5. ID: 25 | 2015-03-25 09:29:31 Mapping 6BM5 to 6BM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6BM5. ID: 26 | 2015-03-25 09:29:31 Mapping 6AM5 to 6AM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6AM5. ID: 27 | 2015-03-25 09:29:31 Mapping 6NM5 to 6NM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6NM5. ID: 28 | 2015-03-25 09:29:31 Mapping 6CM5 to 6CM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6CM5. ID: 29 | 2015-03-25 09:29:31 Mapping 6SM5 to 6SM5. Service code: cme | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: 6SM5. ID: 30 | 2015-03-25 09:29:31 Mapping GNGK5 to NGK5. Service code: nymex | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: NGK5. ID: 31 | 2015-03-25 09:29:31 Mapping $VXST to $VXST. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $VXST. ID: 32 | 2015-03-25 09:29:31 Open E Cry FIX | Starting real-time market data updates for: VXJ5. ID: 33 | 2015-03-25 09:29:31 Open E Cry FIX | Starting real-time market data updates for: VXK5. ID: 34 | 2015-03-25 09:29:31 Open E Cry FIX | Starting real-time market data updates for: VXM5. ID: 35 | 2015-03-25 09:29:31 Mapping $SPX to $SPX. Service code: cboe.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $SPX. ID: 36 | 2015-03-25 09:29:31 Mapping $NASX to $NASX. Service code: nasdaq.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $NASX. ID: 37 | 2015-03-25 09:29:31 Mapping $IUXX to $IUXX. Service code: nasdaq.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $IUXX. ID: 38 | 2015-03-25 09:29:31 Mapping $DOWI to $DOWI. Service code: dow.index | 2015-03-25 09:29:31 SC Exchange Data | Starting real-time market data updates for: $DOWI. ID: 39 | 2015-03-25 09:29:31 SC Market Stats | Starting real-time market data updates for: NISS-NASDAQ. ID: 40 | 2015-03-25 09:29:31 Socket (20) | Connected. | 2015-03-25 09:29:31 SC Market Stats | Connected to server. | 2015-03-25 09:29:31 SC Market Stats | Sending logon request message. | 2015-03-25 09:29:31 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-03-25 09:29:31 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-03-25 09:29:31 SC Exchange Data | Successfully connected. | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $DOWI -> $DOWI | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $FVX -> $FVX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $IUXX -> $IUXX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $NASX -> $NASX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $OIV -> $OIV | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $SPX -> $SPX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $TNX -> $TNX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $TYX -> $TYX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $VIX -> $VIX | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: $VXST -> $VXST | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6AM5 -> 6AM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6BM5 -> 6BM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6CM5 -> 6CM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6EM5 -> 6EM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6JM5 -> 6JM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6NM5 -> 6NM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: 6SM5 -> 6SM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: ESM5 -> ESM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: FDAXM5 -> DYM15 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: FESXM5 -> FXM15 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: FGBLM5 -> GGM15 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: GCLK5 -> CLK5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: GGCJ5 -> GCJ5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: GNGK5 -> NGK5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: NKDM5 -> NKDM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: NQM5 -> NQM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: YMM5 -> YMM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: ZBM5 -> ZBM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: ZFM5 -> ZFM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: ZNM5 -> ZNM5 | 2015-03-25 09:29:31 SC Exchange Data | Restarting real-time data updates for symbol: ZTM5 -> ZTM5 | 2015-03-25 09:29:31 Intraday data recording state for symbol ZBM5 is set to download pending. | 2015-03-25 09:29:31 SC Market Stats | Server Name: SC Real-Time Server. | 2015-03-25 09:29:31 SC Market Stats | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-03-25 09:29:31 SC Market Stats | Successfully connected. | 2015-03-25 09:29:31 SC Market Stats | Restarting real-time data updates for symbol: NISS-NASDAQ | 2015-03-25 09:29:31 SC Market Stats | Restarting real-time data updates for symbol: NISS-NYSE | 2015-03-25 09:29:31 SC Market Stats | Restarting real-time data updates for symbol: TICK-TF | 2015-03-25 09:29:31 Intraday data recording state for symbol ESM5 is set to download pending. | 2015-03-25 09:29:31 HD Request # 12 | Decompressing data. | 2015-03-25 09:29:31 HD Request # 12 | Receiving Intraday data for $VIX starting at 2015-03-24 16:14:52 | 2015-03-25 09:29:31 Socket (19) | Shutdown and closed. | 2015-03-25 09:29:31 The network socket for historical data has been closed. | 2015-03-25 09:29:31 HD Request # 12 | Received 1 record from 2015-03-24 16:14:52 to 2015-03-24 16:14:52 (0.0 seconds) and wrote 0 records for $VIX | 2015-03-25 09:29:31 HD Request # 12 | Intraday download COMPLETE for $VIX. Completion time: 0s. Unique request ID: 11 | 2015-03-25 09:29:31 Removed historical data download ID 11 | 2015-03-25 09:29:31 Real-time Intraday chart data file updates started for $VIX | 2015-03-25 09:29:31 HD Request # 13 | Downloading Intraday chart data for RLM-MM5 to the file RLM-MM5.scid. Service: oec | 2015-03-25 09:29:31 HD Request # 13 | Download start Date-Time: 2015-03-25 09:29:22.0 | 2015-03-25 09:29:31 HD Request # 13 | Using server: oec.sierracharts.com port 10149 | 2015-03-25 09:29:31 Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-03-25 09:29:31 Socket (21) | Connected. | 2015-03-25 09:29:31 HD Request # 13 | Sending historical data logon request message. | 2015-03-25 09:29:31 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:22. Record interval: 0. Symbol: RLM-MM5 | 2015-03-25 09:29:32 HD Request # 13 | Decompressing data. | 2015-03-25 09:29:32 HD Request # 13 | Receiving Intraday data for RLM-MM5 starting at 2015-03-25 09:29:22 | 2015-03-25 09:29:32 HD Request # 13 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:28 | 2015-03-25 09:29:32 Socket (21) | Shutdown and closed. | 2015-03-25 09:29:32 The network socket for historical data has been closed. | 2015-03-25 09:29:32 HD Request # 13 | Received 38 records from 2015-03-25 09:29:22 to 2015-03-25 09:29:28 (6.0 seconds) and wrote 2 records for RLM-MM5 | 2015-03-25 09:29:32 HD Request # 13 | Intraday download COMPLETE for RLM-MM5. Completion time: 0s. Unique request ID: 12 | 2015-03-25 09:29:32 Removed historical data download ID 12 | 2015-03-25 09:29:32 Real-time Intraday chart data file updates started for RLM-MM5 | 2015-03-25 09:29:32 HD Request # 14 | Downloading Intraday chart data for GCLK5 to the file GCLK5.scid. Service: nymex | 2015-03-25 09:29:32 HD Request # 14 | Download start Date-Time: 2015-03-25 09:29:28.0 | 2015-03-25 09:29:32 HD Request # 14 | Using server: scdf2.sierracharts.com port 10149 | 2015-03-25 09:29:32 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-03-25 09:29:32 Socket (22) | Connected. | 2015-03-25 09:29:32 HD Request # 14 | Sending historical data logon request message. | 2015-03-25 09:29:32 Chart #16 has tagged chart #10 for full recalculation. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #16 has tagged chart #19 for full recalculation. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #16 has tagged chart #20 for full recalculation. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #16 has tagged chart #9 for full recalculation. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 HD Request # 14 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:28. Record interval: 0. Symbol: CLK5 | 2015-03-25 09:29:32 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #19 is performing a full recalculation because it has been tagged. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 HD Request # 14 | Decompressing data. | 2015-03-25 09:29:32 HD Request # 14 | Receiving Intraday data for GCLK5 starting at 2015-03-25 09:29:28 | 2015-03-25 09:29:32 HD Request # 14 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:28 | 2015-03-25 09:29:32 Socket (22) | Shutdown and closed. | 2015-03-25 09:29:32 The network socket for historical data has been closed. | 2015-03-25 09:29:32 HD Request # 14 | Received 5 records from 2015-03-25 09:29:28 to 2015-03-25 09:29:30 (2.0 seconds) and wrote 4 records for GCLK5 | 2015-03-25 09:29:32 HD Request # 14 | Intraday download COMPLETE for GCLK5. Completion time: 0s. Unique request ID: 13 | 2015-03-25 09:29:32 Removed historical data download ID 13 | 2015-03-25 09:29:32 Real-time Intraday chart data file updates started for GCLK5 | 2015-03-25 09:29:32 HD Request # 15 | Downloading Intraday chart data for TICK-TF to the file TICK-TF.scid. Service: statscalc | 2015-03-25 09:29:32 HD Request # 15 | Download start Date-Time: 2015-03-25 09:29:28.0 | 2015-03-25 09:29:32 HD Request # 15 | Using server: ds4.sierracharts.com port 10149 | 2015-03-25 09:29:32 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-03-25 09:29:32 Chart #9 is performing a full recalculation because it has been tagged. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Socket (23) | Connected. | 2015-03-25 09:29:32 HD Request # 15 | Sending historical data logon request message. | 2015-03-25 09:29:32 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:28. Record interval: 0. Symbol: TICK-TF | 2015-03-25 09:29:32 Chart #8 has tagged chart #1 for full recalculation. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #8 has tagged chart #2 for full recalculation. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: WinningTradesNiceProfits2.cht | 2015-03-25 09:29:32 HD Request # 15 | Decompressing data. | 2015-03-25 09:29:32 HD Request # 15 | Receiving Intraday data for TICK-TF starting at 2015-03-25 09:29:28 | 2015-03-25 09:29:32 HD Request # 15 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:29 | 2015-03-25 09:29:32 Socket (23) | Shutdown and closed. | 2015-03-25 09:29:32 The network socket for historical data has been closed. | 2015-03-25 09:29:32 HD Request # 15 | Received 4 records from 2015-03-25 09:29:28 to 2015-03-25 09:29:31 (3.0 seconds) and wrote 3 records for TICK-TF | 2015-03-25 09:29:32 Added 2 Time and Sales records to Intraday data file for TICK-TF after download. | 2015-03-25 09:29:32 HD Request # 15 | Intraday download COMPLETE for TICK-TF. Completion time: 0s. Unique request ID: 14 | 2015-03-25 09:29:32 Removed historical data download ID 14 | 2015-03-25 09:29:32 Real-time Intraday chart data file updates started for TICK-TF | 2015-03-25 09:29:32 HD Request # 16 | Downloading Intraday chart data for $OIV to the file $OIV.scid. Service: cboe.index | 2015-03-25 09:29:32 HD Request # 16 | Download start Date-Time: 2015-03-25 09:29:26.0 | 2015-03-25 09:29:32 HD Request # 16 | Using server: scdf1.sierracharts.com port 10149 | 2015-03-25 09:29:32 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-25 09:29:32 Socket (24) | Connected. | 2015-03-25 09:29:32 HD Request # 16 | Sending historical data logon request message. | 2015-03-25 09:29:32 HD Request # 16 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:26. Record interval: 0. Symbol: $OIV | 2015-03-25 09:29:32 HD Request # 16 | Decompressing data. | 2015-03-25 09:29:33 HD Request # 16 | Receiving Intraday data for $OIV starting at 2015-03-25 09:29:26 | 2015-03-25 09:29:33 Socket (24) | Shutdown and closed. | 2015-03-25 09:29:33 The network socket for historical data has been closed. | 2015-03-25 09:29:33 HD Request # 16 | Received 1 record from 2015-03-25 09:29:26 to 2015-03-25 09:29:26 (0.0 seconds) and wrote 0 records for $OIV | 2015-03-25 09:29:33 HD Request # 16 | Intraday download COMPLETE for $OIV. Completion time: 1s. Unique request ID: 15 | 2015-03-25 09:29:33 Removed historical data download ID 15 | 2015-03-25 09:29:33 Real-time Intraday chart data file updates started for $OIV | 2015-03-25 09:29:33 HD Request # 17 | Downloading Intraday chart data for GGCJ5 to the file GGCJ5.scid. Service: comex | 2015-03-25 09:29:33 HD Request # 17 | Download start Date-Time: 2015-03-25 09:29:27.0 | 2015-03-25 09:29:33 HD Request # 17 | Using server: scdf2.sierracharts.com port 10149 | 2015-03-25 09:29:33 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-03-25 09:29:33 Socket (25) | Connected. | 2015-03-25 09:29:33 HD Request # 17 | Sending historical data logon request message. | 2015-03-25 09:29:33 HD Request # 17 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:27. Record interval: 0. Symbol: GCJ5 | 2015-03-25 09:29:33 HD Request # 17 | Decompressing data. | 2015-03-25 09:29:33 HD Request # 17 | Receiving Intraday data for GGCJ5 starting at 2015-03-25 09:29:27 | 2015-03-25 09:29:33 HD Request # 17 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:28 | 2015-03-25 09:29:33 Socket (25) | Shutdown and closed. | 2015-03-25 09:29:33 The network socket for historical data has been closed. | 2015-03-25 09:29:33 HD Request # 17 | Received 5 records from 2015-03-25 09:29:27 to 2015-03-25 09:29:31 (4.0 seconds) and wrote 3 records for GGCJ5 | 2015-03-25 09:29:33 HD Request # 17 | Intraday download COMPLETE for GGCJ5. Completion time: 0s. Unique request ID: 16 | 2015-03-25 09:29:33 Removed historical data download ID 16 | 2015-03-25 09:29:33 Real-time Intraday chart data file updates started for GGCJ5 | 2015-03-25 09:29:33 HD Request # 18 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc | 2015-03-25 09:29:33 HD Request # 18 | Download start Date-Time: 2015-03-25 09:29:28.0 | 2015-03-25 09:29:33 HD Request # 18 | Using server: ds5.sierracharts.com port 10149 | 2015-03-25 09:29:33 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-03-25 09:29:33 Socket (26) | Connected. | 2015-03-25 09:29:33 HD Request # 18 | Sending historical data logon request message. | 2015-03-25 09:29:33 HD Request # 18 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:28. Record interval: 0. Symbol: NISS-NYSE | 2015-03-25 09:29:33 HD Request # 18 | Decompressing data. | 2015-03-25 09:29:33 HD Request # 18 | Receiving Intraday data for NISS-NYSE starting at 2015-03-25 09:29:28 | 2015-03-25 09:29:33 HD Request # 18 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:29 | 2015-03-25 09:29:33 Socket (26) | Shutdown and closed. | 2015-03-25 09:29:33 The network socket for historical data has been closed. | 2015-03-25 09:29:33 HD Request # 18 | Received 5 records from 2015-03-25 09:29:28 to 2015-03-25 09:29:32 (4.0 seconds) and wrote 4 records for NISS-NYSE | 2015-03-25 09:29:33 Added 1 Time and Sales records to Intraday data file for NISS-NYSE after download. | 2015-03-25 09:29:33 HD Request # 18 | Intraday download COMPLETE for NISS-NYSE. Completion time: 0s. Unique request ID: 17 | 2015-03-25 09:29:33 Removed historical data download ID 17 | 2015-03-25 09:29:33 Real-time Intraday chart data file updates started for NISS-NYSE | 2015-03-25 09:29:33 HD Request # 19 | Downloading Intraday chart data for DX-MM5 to the file DX-MM5.scid. Service: oec | 2015-03-25 09:29:33 HD Request # 19 | Download start Date-Time: 2015-03-25 09:29:17.0 | 2015-03-25 09:29:33 HD Request # 19 | Using server: oec.sierracharts.com port 10149 | 2015-03-25 09:29:33 Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-03-25 09:29:33 Socket (27) | Connected. | 2015-03-25 09:29:33 HD Request # 19 | Sending historical data logon request message. | 2015-03-25 09:29:33 HD Request # 19 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:17. Record interval: 0. Symbol: DX-MM5 | 2015-03-25 09:29:33 HD Request # 19 | Decompressing data. | 2015-03-25 09:29:33 HD Request # 19 | Receiving Intraday data for DX-MM5 starting at 2015-03-25 09:29:17 | 2015-03-25 09:29:33 HD Request # 19 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:28 | 2015-03-25 09:29:33 Socket (27) | Shutdown and closed. | 2015-03-25 09:29:33 The network socket for historical data has been closed. | 2015-03-25 09:29:33 HD Request # 19 | Received 6 records from 2015-03-25 09:29:17 to 2015-03-25 09:29:28 (11.0 seconds) and wrote 1 record for DX-MM5 | 2015-03-25 09:29:33 HD Request # 19 | Intraday download COMPLETE for DX-MM5. Completion time: 0s. Unique request ID: 18 | 2015-03-25 09:29:33 Removed historical data download ID 18 | 2015-03-25 09:29:33 Real-time Intraday chart data file updates started for DX-MM5 | 2015-03-25 09:29:33 HD Request # 20 | Downloading Intraday chart data for ZBM5 to the file ZBM5.scid. Service: cbot | 2015-03-25 09:29:33 HD Request # 20 | Download start Date-Time: 2015-03-25 09:29:16.0 | 2015-03-25 09:29:33 HD Request # 20 | Using server: scdf1.sierracharts.com port 10149 | 2015-03-25 09:29:33 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-25 09:29:33 Socket (28) | Connected. | 2015-03-25 09:29:33 HD Request # 20 | Sending historical data logon request message. | 2015-03-25 09:29:33 HD Request # 20 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:16. Record interval: 0. Symbol: ZBM5 | 2015-03-25 09:29:33 HD Request # 20 | Decompressing data. | 2015-03-25 09:29:33 HD Request # 20 | Receiving Intraday data for ZBM5 starting at 2015-03-25 09:29:16 | 2015-03-25 09:29:33 Socket (28) | Shutdown and closed. | 2015-03-25 09:29:33 The network socket for historical data has been closed. | 2015-03-25 09:29:33 HD Request # 20 | Received 10 records from 2015-03-25 09:29:16 to 2015-03-25 09:29:16 (0.0 seconds) and wrote 0 records for ZBM5 | 2015-03-25 09:29:33 HD Request # 20 | Intraday download COMPLETE for ZBM5. Completion time: 0s. Unique request ID: 19 | 2015-03-25 09:29:33 Removed historical data download ID 19 | 2015-03-25 09:29:33 Real-time Intraday chart data file updates started for ZBM5 | 2015-03-25 09:29:33 HD Request # 21 | Downloading Intraday chart data for ESM5 to the file ESM5.scid. Service: cme | 2015-03-25 09:29:33 HD Request # 21 | Download start Date-Time: 2015-03-25 09:29:27.0 | 2015-03-25 09:29:33 HD Request # 21 | Using server: scdf2.sierracharts.com port 10149 | 2015-03-25 09:29:33 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-03-25 09:29:33 Socket (29) | Connected. | 2015-03-25 09:29:33 HD Request # 21 | Sending historical data logon request message. | 2015-03-25 09:29:33 HD Request # 21 | Requesting Intraday data. Start Date-Time: 2015-03-25 09:29:27. Record interval: 0. Symbol: ESM5 | 2015-03-25 09:29:33 HD Request # 21 | Decompressing data. | 2015-03-25 09:29:33 HD Request # 21 | Receiving Intraday data for ESM5 starting at 2015-03-25 09:29:27 | 2015-03-25 09:29:33 HD Request # 21 | Timestamp of first Intraday data file record written: 2015-03-25 09:29:29 | 2015-03-25 09:29:33 Socket (29) | Shutdown and closed. | 2015-03-25 09:29:33 The network socket for historical data has been closed. | 2015-03-25 09:29:33 HD Request # 21 | Received 7 records from 2015-03-25 09:29:27 to 2015-03-25 09:29:32 (5.0 seconds) and wrote 6 records for ESM5 | 2015-03-25 09:29:33 HD Request # 21 | Intraday download COMPLETE for ESM5. Completion time: 0s. Unique request ID: 20 | 2015-03-25 09:29:33 Removed historical data download ID 20 | 2015-03-25 09:29:33 Real-time Intraday chart data file updates started for ESM5 | 2015-03-25 09:29:33 Requesting market depth updates for: GCLK5 if supported. | 2015-03-25 09:29:36 Requesting market depth updates for: RLM-MM5 if supported. | 2015-03-25 09:29:36 Open E Cry FIX: Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2015-03-25 09:29:46 |
| [2015-03-25 17:26:05] |
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Could you please restart Sierra Chart and on the Login window and enable the "Force Login" option. We have confirmed ICE is properly enabled for your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-26 01:30:02] |
| joshtrader - Posts: 492 |
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I checked it while it was up, and still no ICE authorization: Software version: 1241 | 2015-03-25 21:28:13 Uses New Spreadsheets | 2015-03-25 21:28:13 Usage end date: 2016-02-08 | 2015-03-25 21:28:13 Enabled for: Advanced Features. | 2015-03-25 21:28:13 Enabled for: Advanced Features 2. | 2015-03-25 21:28:13 Enabled for: Sierra Chart Historical Data Service. | 2015-03-25 21:28:13 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-03-25 21:28:13 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-03-25 21:28:13 Enabled for: EUREX exchange. | 2015-03-25 21:28:13 Enabled for: DOW INDEXES exchange. | 2015-03-25 21:28:13 Enabled for: S&P INDEXES exchange. | 2015-03-25 21:28:13 Enabled for: CBOE INDEXES exchange. | 2015-03-25 21:28:13 Enabled for: NASDAQ INDEXES exchange. | 2015-03-25 21:28:13 Enabled for: NYSE INDEXES exchange. | 2015-03-25 21:28:13 Received 1 data feed usernames. | 2015-03-25 21:28:13 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-25 21:28:13 Active service: Open E Cry FIX | 2015-03-25 21:28:13 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-03-25 21:28:13 2015-03-25 21:28:13 Local computer clock time | 2015-03-25 21:28:13 2015-03-26 01:28:13 GMT time | 2015-03-25 21:28:13 2015-03-25 21:28:13 Time zone adjusted time | 2015-03-25 21:28:13 Time difference to server time: 0 seconds. | 2015-03-25 21:28:13 Program path: C:\SierraChartOEC\ | 2015-03-25 21:28:13 Data Files path: C:\SierraChartOEC\Data\ | 2015-03-25 21:28:13 OS Version Number: 6.1 | 2015-03-25 21:28:13 Locale Information: C | 2015-03-25 21:28:13 Checking for new symbol settings for oec | 2015-03-25 21:28:13 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-25 21:28:13 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-25 21:28:13 Symbol settings are up-to-date for oec | 2015-03-25 21:28:13 Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-03-25 21:28:18 OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-03-25 21:28:18 OEC FIX Trading socket (2) | Connected. | 2015-03-25 21:28:18 OEC FIX Trading socket (2) | Starting SSL connection. | 2015-03-25 21:28:18 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-03-25 21:28:19 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-03-25 21:28:19 OEC FIX Trading socket (2) | SSL connection established. | 2015-03-25 21:28:19 OEC FIX Trading: Sending the Logon message. | 2015-03-25 21:28:19 OEC FIX Trading | Connected to trading server. | 2015-03-25 21:28:19 Open E Cry FIX | Connecting to market data server prod.openecry.com:9301. | 2015-03-25 21:28:19 OEC FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-03-25 21:28:19 OEC FAST Data socket (3) | Connected. | 2015-03-25 21:28:19 OEC FAST Data: Sending the Hello message. | 2015-03-25 21:28:19 OEC FAST Data: Sending the Logon message. | 2015-03-25 21:28:19 Open E Cry FIX | Connected to the market data server. | 2015-03-25 21:28:19 Open E Cry FIX | Connected. | 2015-03-25 21:28:19 Open E Cry FIX: Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2015-03-25 21:28:34 |
| [2015-03-26 01:43:10] |
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We see the problem. We are resolving it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-26 02:04:13] |
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This is now solved. There was not mapping set up for the OEC symbol RLM-M to the ICE US exchange. What you need to do is update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-26 03:19:11] |
| joshtrader - Posts: 492 |
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Okay, working now as expected
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| [2015-03-26 15:19:16] |
| joshtrader - Posts: 492 |
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Guys, can you also please map DX-M (ice dollar index) ... not getting data there either. My guess is that no ICE symbols are working right on OEC so maybe want to check them all, but these are the two I use.
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| [2015-03-26 16:34:50] |
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We have set up mapping for the ICE dollar index. Update the Symbol Settings again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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