Support Board
Date/Time: Sun, 22 Dec 2024 05:04:12 +0000
IB order execution via SC
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[2015-03-22 15:45:58] |
User947911 - Posts: 12 |
Hello, I have a funded account by IB which is connected with SC in order to feed data to my SC platform (which are purchased from you). However, when I execute an order in SC it doesnt execute in TWS. I have followed the guide how to connect those two platforms without any problems though. Could you, please, guide me how to have those orders execution in both platforms? Thank you |
[2015-03-24 04:27:01] |
Sierra Chart Engineering - Posts: 104368 |
When you submit the order, there should be an error message in Trade >> Trade Service Log in Sierra Chart indicating why an order is rejected by TWS. Do you see an error message when you submit the order?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-03-25 17:36:39] |
User947911 - Posts: 12 |
Unfortunately I am not getting any error message whatsoever. The SC acts as they are not connected, however they were and are in order to get the data flowing. I am attaching a screenshot of my chart settings as well. Is there some kind of manual to how to connect it properly? As I have followed one previously in order to connect SC with IB account to get the data. |
ScreenShot194.jpg / V - Attached On 2015-03-25 17:35:56 UTC - Size: 87.61 KB - 320 views |
[2015-03-25 17:46:38] |
User947911 - Posts: 12 |
The issue has been resolved. Thank you. |
[2015-03-25 17:46:52] |
Sierra Chart Engineering - Posts: 104368 |
When you submit the order, go to Trade >Trade Orders and Position >> Orders, locate the order and look at the Status column. What is the status of the order?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-25 17:47:33
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