Support Board
Date/Time: Sun, 22 Dec 2024 05:23:24 +0000
No symbols-using SC historical charts/data
View Count: 1320
| [2015-03-19 12:07:45] |
| User44566 - Posts: 1 |
|
All the charts were working fine, however, none of the data using SC historical charts is coming through and there are no symbols available anymore. Already re-installed Sierra charts and this has not fixed the issue. This is a real concern, please help. Software version: 1241 | 2015-03-19 11:51:57 Uses Old Spreadsheets | 2015-03-19 11:51:57 Usage end date: 2015-04-01 | 2015-03-19 11:51:57 Enabled for: Advanced Features. | 2015-03-19 11:51:57 Enabled for: Advanced Features 2. | 2015-03-19 11:51:57 Enabled for: Sierra Chart Historical Data Service. | 2015-03-19 11:51:57 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-19 11:51:57 Active service: FXCM FIX Trading | 2015-03-19 11:51:57 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-03-19 11:51:57 2015-03-19 11:51:57 Local computer clock time | 2015-03-19 11:51:57 2015-03-19 11:51:57 GMT time | 2015-03-19 11:51:57 2015-03-19 11:51:57 Time zone adjusted time | 2015-03-19 11:51:57 Time difference to server time: 5 seconds. | 2015-03-19 11:51:57 Program path: C:\SierraChart\ | 2015-03-19 11:51:57 Data Files path: C:\SierraChart\Data\ | 2015-03-19 11:51:57 OS Version Number: 6.2 | 2015-03-19 11:51:57 Locale Information: C | 2015-03-19 11:51:57 Checking for new symbol settings for fxcm | 2015-03-19 11:51:57 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-19 11:51:57 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-19 11:51:57 Symbol settings are up-to-date for fxcm | 2015-03-19 11:51:59 FXCM FIX Trading session | Connecting to address fixreal.fxcorporate.com. Port 8029. | 2015-03-19 11:52:02 FXCM FIX Trading session socket (0) | Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2015-03-19 11:52:02 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-03-19 11:52:02 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-03-19 11:52:02 FXCM FIX Trading session socket (2) | Connected. | 2015-03-19 11:52:03 FXCM FIX Trading session: Sending the Logon message. | 2015-03-19 11:52:03 FXCM FIX Trading session: Session connected. Sending logon user request. | 2015-03-19 11:52:03 FXCM FIX Trading session | User status: 0 U100R12_11A21568121B23ABE053A5283C0AFBCC_03192015115202337131_J5;20;11909; | 2015-03-19 11:52:03 FXCM FIX Trading session: Requesting trading session status. | 2015-03-19 11:52:03 FXCM FIX Trading session: Connected. | 2015-03-19 11:52:03 FXCM FIX Trading 2 | Connecting to the server fxcm2.sierracharts.com. Port 443 | 2015-03-19 11:52:03 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-03-19 11:52:03 Trading session mode: Production. | 2015-03-19 11:52:03 Trading session status: Open. | 2015-03-19 11:52:03 Socket (3) | Connected. | 2015-03-19 11:52:03 FXCM FIX Trading 2 | Connected to server. | 2015-03-19 11:52:03 FXCM FIX Trading 2 | Sending logon request message. | 2015-03-19 11:52:03 FXCM FIX Trading 2 | Server Name: SC Real-Time Server. | 2015-03-19 11:52:04 FXCM FIX Trading 2 | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-03-19 11:52:04 FXCM FIX Trading 2 | Successfully connected. | 2015-03-19 11:52:04 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XAUUSD.dly | 2015-03-19 11:52:24 FXCM FIX Trading | Starting real-time market data updates for: XAUUSD. ID: 1 | 2015-03-19 11:52:24 HD Request # 2 | Downloading Historical Daily chart data for XAUUSD. Starting date: 1965-03-18. Service: fxcm | 2015-03-19 11:52:24 HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-03-19 11:52:24 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-03-19 11:52:24 Socket (4) | Connected. | 2015-03-19 11:52:25 HD Request # 2 | Sending historical data logon request message. | 2015-03-19 11:52:25 HD Request # 2 | Requesting historical Daily data starting at 1965-03-18. | 2015-03-19 11:52:25 HD Request # 2 | Decompressing data. | 2015-03-19 11:52:25 HD Request # 2 | Receiving historical Daily data for XAUUSD starting at 1988-11-21 | 2015-03-19 11:52:25 Writing historical Daily data for XAUUSD to the file XAUUSD.dly | 2015-03-19 11:52:25 Socket (4) | Shutdown and closed. | 2015-03-19 11:52:26 The network socket for historical data has been closed. | 2015-03-19 11:52:26 HD Request # 2 | Received 6806 records from 1988-11-21 00:00:00 to 2015-03-19 00:00:00 (26.3 years) and wrote 6806 records for XAUUSD | 2015-03-19 11:52:26 HD Request # 2 | Daily download COMPLETE for XAUUSD. Completion time: 2s. Unique request ID: 1 | 2015-03-19 11:52:26 Removed historical data download ID 1 | 2015-03-19 11:52:26 XPTUSD [CBV] 60 Min #1: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:52:55 XPTUSD [CBV] 60 Min #1: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:52:55 XPtUSD [CBV] Renko 16t #2: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:52:55 XPtUSD [CBV] Renko 16t #2: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:52:55 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:52:55 * XPTUSD [CBV] 15 Min #3: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:52:55 XPTUSD [CBV] 15 Min #3: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:52:55 XPTUSD [CBV] 5000 Volume #4: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:52:55 XPTUSD [CBV] 5000 Volume #4: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:52:55 XPTUSD [CBV] 1 Day #5: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:52:55 XPTUSD [CBV] 1 Day #5: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:52:55 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:52:55 * FXCM FIX Trading | Starting real-time market data updates for: XPTUSD. ID: 2 | 2015-03-19 11:52:56 Intraday data recording state for symbol XPTUSD is set to download pending. | 2015-03-19 11:52:56 HD Request # 3 | Downloading Intraday chart data for XPTUSD to the file XPTUSD.scid. Service: fxcm | 2015-03-19 11:52:56 HD Request # 3 | Download start Date-Time: 2015-03-18 20:28:09.0 | 2015-03-19 11:52:56 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2015-03-19 11:52:56 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-03-19 11:52:56 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:52:56 * Socket (5) | Connected. | 2015-03-19 11:52:56 HD Request # 3 | Sending historical data logon request message. | 2015-03-19 11:52:56 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-03-18 20:28:09. Record interval: 1. Symbol: XPTUSD | 2015-03-19 11:52:57 HD Request # 3 | Decompressing data. | 2015-03-19 11:52:57 HD Request # 3 | Receiving Intraday data for XPTUSD starting at 2015-03-18 20:28:09 | 2015-03-19 11:52:57 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-03-18 20:28:09 | 2015-03-19 11:52:57 Socket (5) | Shutdown and closed. | 2015-03-19 11:52:58 The network socket for historical data has been closed. | 2015-03-19 11:52:58 HD Request # 3 | Received 3456 records from 2015-03-18 20:28:09 to 2015-03-19 11:50:06 (15.4 hours) and wrote 3456 records for XPTUSD | 2015-03-19 11:52:58 HD Request # 3 | Intraday download COMPLETE for XPTUSD. Completion time: 2s. Unique request ID: 2 | 2015-03-19 11:52:58 Removed historical data download ID 2 | 2015-03-19 11:52:58 Real-time Intraday chart data file updates started for XPTUSD | 2015-03-19 11:52:58 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:52:59 * NGAS [CBV] 5000 Volume #1: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:55:42 NGAS [CBV] 5000 Volume #1: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:55:42 NGAS [CBV] Renko 16t #2: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:55:42 NGAS [CBV] Renko 16t #2: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:55:42 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:55:42 * NGAS [CBV] 15 Min #3: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:55:42 NGAS [CBV] 15 Min #3: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:55:42 NGAS [CBV] 5000 Volume #4: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:55:42 NGAS [CBV] 5000 Volume #4: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:55:42 NGAS [CBV] 1 Day #5: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:55:42 NGAS [CBV] 1 Day #5: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:55:42 NGAS [CBV] #7: No contract months found for symbol. Unable to build continuous futures contract chart. | 2015-03-19 11:55:43 NGAS [CBV] #7: There are no continuous futures contract symbols. Loading data normally. | 2015-03-19 11:55:43 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:55:43 * FXCM FIX Trading | Starting real-time market data updates for: NGAS. ID: 3 | 2015-03-19 11:55:43 Intraday data recording state for symbol NGAS is set to download pending. | 2015-03-19 11:55:44 HD Request # 4 | Downloading Intraday chart data for NGAS to the file NGAS.scid. Service: fxcm | 2015-03-19 11:55:44 HD Request # 4 | Download start Date-Time: 2015-03-19 11:33:19.0 | 2015-03-19 11:55:44 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2015-03-19 11:55:44 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:55:44 * Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-03-19 11:55:46 Socket (6) | Connected. | 2015-03-19 11:55:46 HD Request # 4 | Sending historical data logon request message. | 2015-03-19 11:55:46 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-03-19 11:33:19. Record interval: 1. Symbol: NGAS | 2015-03-19 11:55:47 HD Request # 4 | Decompressing data. | 2015-03-19 11:55:47 HD Request # 4 | Receiving Intraday data for NGAS starting at 2015-03-19 11:33:19 | 2015-03-19 11:55:47 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-03-19 11:33:19 | 2015-03-19 11:55:47 Socket (6) | Shutdown and closed. | 2015-03-19 11:55:47 The network socket for historical data has been closed. | 2015-03-19 11:55:47 HD Request # 4 | Received 59 records from 2015-03-19 11:33:19 to 2015-03-19 11:55:17 (22.0 minutes) and wrote 59 records for NGAS | 2015-03-19 11:55:47 HD Request # 4 | Intraday download COMPLETE for NGAS. Completion time: 3s. Unique request ID: 3 | 2015-03-19 11:55:47 Removed historical data download ID 3 | 2015-03-19 11:55:47 Real-time Intraday chart data file updates started for NGAS | 2015-03-19 11:55:47 HD Request # 5 | Downloading Historical Daily chart data for NGAS. Starting date: 2015-03-18. Service: fxcm | 2015-03-19 11:55:47 HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2015-03-19 11:55:47 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-03-19 11:55:47 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 11:55:47 * Socket (7) | Connected. | 2015-03-19 11:55:47 HD Request # 5 | Sending historical data logon request message. | 2015-03-19 11:55:47 HD Request # 5 | Requesting historical Daily data starting at 2015-03-18. | 2015-03-19 11:55:48 HD Request # 5 | Decompressing data. | 2015-03-19 11:55:48 HD Request # 5 | Receiving historical Daily data for NGAS starting at 2015-03-18 | 2015-03-19 11:55:48 Writing historical Daily data for NGAS to the file NGAS.dly | 2015-03-19 11:55:48 Socket (7) | Shutdown and closed. | 2015-03-19 11:55:48 The network socket for historical data has been closed. | 2015-03-19 11:55:48 HD Request # 5 | Received 2 records from 2015-03-18 00:00:00 to 2015-03-19 00:00:00 (2.0 days) and wrote 2 records for NGAS | 2015-03-19 11:55:48 HD Request # 5 | Daily download COMPLETE for NGAS. Completion time: 1s. Unique request ID: 4 | 2015-03-19 11:55:48 Removed historical data download ID 4 | 2015-03-19 11:55:48 Intraday data recording state for symbol XAUUSD is set to download pending. | 2015-03-19 11:57:48 HD Request # 6 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2015-03-19 11:57:48 HD Request # 6 | Download start Date-Time: 2015-03-19 11:50:44.0 | 2015-03-19 11:57:48 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2015-03-19 11:57:48 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-03-19 11:57:48 FXCM FIX Trading | Starting real-time market data updates for: UKOil. ID: 4 | 2015-03-19 11:57:49 Intraday data recording state for symbol UKOil is set to download pending. | 2015-03-19 11:57:49 Socket (8) | Connected. | 2015-03-19 11:57:49 HD Request # 6 | Sending historical data logon request message. | 2015-03-19 11:57:49 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-03-19 11:50:44. Record interval: 1. Symbol: XAUUSD | 2015-03-19 11:57:49 HD Request # 6 | Decompressing data. | 2015-03-19 11:57:49 HD Request # 6 | Receiving Intraday data for XAUUSD starting at 2015-03-19 11:50:44 | 2015-03-19 11:57:49 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-03-19 11:50:44 | 2015-03-19 11:57:49 Socket (8) | Shutdown and closed. | 2015-03-19 11:57:49 The network socket for historical data has been closed. | 2015-03-19 11:57:49 HD Request # 6 | Received 148 records from 2015-03-19 11:50:44 to 2015-03-19 11:57:47 (7.1 minutes) and wrote 148 records for XAUUSD | 2015-03-19 11:57:49 HD Request # 6 | Intraday download COMPLETE for XAUUSD. Completion time: 1s. Unique request ID: 5 | 2015-03-19 11:57:49 Removed historical data download ID 5 | 2015-03-19 11:57:49 Real-time Intraday chart data file updates started for XAUUSD | 2015-03-19 11:57:49 HD Request # 7 | Downloading Intraday chart data for UKOil to the file UKOil.scid. Service: fxcm | 2015-03-19 11:57:49 HD Request # 7 | Download start Date-Time: 2015-03-19 11:33:25.0 | 2015-03-19 11:57:49 HD Request # 7 | Using server: ds3.sierracharts.com port 10149 | 2015-03-19 11:57:49 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-03-19 11:57:49 Socket (9) | Connected. | 2015-03-19 11:57:49 HD Request # 7 | Sending historical data logon request message. | 2015-03-19 11:57:49 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-03-19 11:33:25. Record interval: 1. Symbol: UKOil | 2015-03-19 11:57:49 HD Request # 7 | Decompressing data. | 2015-03-19 11:57:50 HD Request # 7 | Receiving Intraday data for UKOil starting at 2015-03-19 11:33:25 | 2015-03-19 11:57:50 HD Request # 7 | Timestamp of first Intraday data file record written: 2015-03-19 11:33:25 | 2015-03-19 11:57:50 Socket (9) | Shutdown and closed. | 2015-03-19 11:57:50 The network socket for historical data has been closed. | 2015-03-19 11:57:50 HD Request # 7 | Received 244 records from 2015-03-19 11:33:25 to 2015-03-19 11:57:47 (24.4 minutes) and wrote 244 records for UKOil | 2015-03-19 11:57:50 HD Request # 7 | Intraday download COMPLETE for UKOil. Completion time: 0s. Unique request ID: 6 | 2015-03-19 11:57:50 Removed historical data download ID 6 | 2015-03-19 11:57:50 Real-time Intraday chart data file updates started for UKOil | 2015-03-19 11:57:50 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VBF15.dly | 2015-03-19 12:00:06 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VBG15.dly | 2015-03-19 12:00:06 FXCM FIX Trading | Starting real-time market data updates for: VBF15. ID: 5 | 2015-03-19 12:00:06 HD Request # 8 | Downloading Historical Daily chart data for VBF15. Starting date: 1965-03-19. Service: fxcm | 2015-03-19 12:00:06 HD Request # 8 | Requesting historical Daily data for VBF15 starting at 1965-03-18 | 2015-03-19 12:00:06 FXCM FIX Trading | Starting real-time market data updates for: VBG15. ID: 6 | 2015-03-19 12:00:06 Real-time data for symbol VBF15 is currently unavailable. | 2015-03-19 12:00:06 Real-time data for symbol VBG15 is currently unavailable. | 2015-03-19 12:00:06 Current selected Data/Trading service: SC Historical Data | 2015-03-19 12:00:14 Checking for new symbol settings for ddf | 2015-03-19 12:00:14 Removed historical data download ID 8 | 2015-03-19 12:00:14 HD Request # 8 | Download canceled. | 2015-03-19 12:00:14 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VBF15 | 2015-03-19 12:00:14 HD Request # 8 | Daily download COMPLETE for VBF15. Completion time: 8s. Unique request ID: 7 | 2015-03-19 12:00:14 Removed historical data download ID 7 | 2015-03-19 12:00:14 Socket (3) | Shutdown and closed. | 2015-03-19 12:00:14 FXCM FIX Trading 2 | Disconnected from the server. | 2015-03-19 12:00:14 FXCM FIX Trading session: DisconnectFIX called. | 2015-03-19 12:00:14 FXCM FIX Trading session: Sending a Logout message. | 2015-03-19 12:00:14 FXCM FIX Trading: Disconnected. | 2015-03-19 12:00:14 FXCM FIX Trading session: DisconnectFIX called. | 2015-03-19 12:00:14 FXCM FIX Trading session socket (2) | Shutdown and closed. | 2015-03-19 12:00:14 FXCM FIX Trading session: Socket closed without completing the logout sequence. | 2015-03-19 12:00:14 SC Historical Data | Connected. Historical Intraday data will be requested. | 2015-03-19 12:00:14 Received HTTP data in DDF HD client for request ID that is not the current request. Ignoring. | 2015-03-19 12:00:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VBF15.dly | 2015-03-19 12:00:14 SC Historical Data | Starting real-time market data updates for: VBG15. ID: 1 | 2015-03-19 12:00:14 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: VBG15 | 2015-03-19 12:00:14 SC Historical Data | Starting real-time market data updates for: VBF15. ID: 2 | 2015-03-19 12:00:15 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: VBF15 | 2015-03-19 12:00:15 HTTP connection to www.sierrachart.com:80 (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-03-19 12:00:26 HTTP connection to www.sierrachart.com:80 (0) | Shutdown and closed. | 2015-03-19 12:00:26 HTTP request for symbol settings MD5 for Barchart failed. | 2015-03-19 12:00:26 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RMF15.dly | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RMF15.dly | 2015-03-19 12:00:30 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 12:00:30 * Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 12:00:30 * Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAZ14.dly | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAZ14.dly | 2015-03-19 12:00:30 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 12:00:30 * Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJH15.dly | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.dly | 2015-03-19 12:00:30 Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 12:00:30 * Failed to get the Advanced Custom Study function address for scsf_ECIAnchorVwap in UserContributedStudies.dll. Error: Windows error code 127: The specified procedure could not be found. | 2015-03-19 12:00:30 * Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.dly | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RMF15.scid | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAZ14.scid | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAZ14.scid | 2015-03-19 12:00:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.scid | 2015-03-19 12:00:30 SC Historical Data | Starting real-time market data updates for: RMF15. ID: 3 | 2015-03-19 12:00:31 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: RMF15 | 2015-03-19 12:00:31 HD Request # 9 | Downloading Historical Daily chart data for RMF15. Starting date: 1965-03-19. Service: ddf | 2015-03-19 12:00:31 HD Request # 9 | Requesting historical Daily data for RMF15 starting at 1965-03-18 | 2015-03-19 12:00:31 Historical data request is discarded because it is not for earlier data. | 2015-03-19 12:00:31 HTTP request #2 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 9 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 9 | Error downloading historical Daily data for RMF15. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RMF15 | 2015-03-19 12:00:31 HD Request # 9 | Daily download COMPLETE for RMF15. Completion time: 0s. Unique request ID: 9 | 2015-03-19 12:00:31 Removed historical data download ID 9 | 2015-03-19 12:00:31 Intraday data recording state for symbol RMF15 is set to download pending. | 2015-03-19 12:00:31 HD Request # 10 | Downloading Intraday chart data for RMF15 to the file RMF15.scid. Service: ddf | 2015-03-19 12:00:31 Compressing file: C:\SierraChart\Data\RMF15.scid. This may take a while. | 2015-03-19 12:00:31 HD Request # 10 | Download start Date-Time: 2014-09-14 13:00:31.0 | 2015-03-19 12:00:31 HD Request # 10 | Requesting historical Intraday Minute data for RMF15 starting at 2014-09-14 07:00:31 (Exchange time). | 2015-03-19 12:00:31 SC Historical Data | Starting real-time market data updates for: CAZ14. ID: 4 | 2015-03-19 12:00:31 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: CAZ14 | 2015-03-19 12:00:31 HTTP request #3 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 10 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 10 | Error downloading historical Intraday data for RMF15. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RMF15 | 2015-03-19 12:00:31 HD Request # 10 | Intraday download COMPLETE for RMF15. Completion time: 0s. Unique request ID: 11 | 2015-03-19 12:00:31 Removed historical data download ID 11 | 2015-03-19 12:00:31 Real-time Intraday chart data file updates started for RMF15 | 2015-03-19 12:00:31 HD Request # 11 | Downloading Historical Daily chart data for CAZ14. Starting date: 1965-03-19. Service: ddf | 2015-03-19 12:00:31 HD Request # 11 | Requesting historical Daily data for CAZ14 starting at 1965-03-18 | 2015-03-19 12:00:31 Historical data request is discarded because it is not for earlier data. | 2015-03-19 12:00:31 HTTP request #4 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 11 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 11 | Error downloading historical Daily data for CAZ14. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CAZ14 | 2015-03-19 12:00:31 HD Request # 11 | Daily download COMPLETE for CAZ14. Completion time: 0s. Unique request ID: 12 | 2015-03-19 12:00:31 Removed historical data download ID 12 | 2015-03-19 12:00:31 Intraday data recording state for symbol CAZ14 is set to download pending. | 2015-03-19 12:00:31 HD Request # 12 | Downloading Intraday chart data for CAZ14 to the file CAZ14.scid. Service: ddf | 2015-03-19 12:00:31 Compressing file: C:\SierraChart\Data\CAZ14.scid. This may take a while. | 2015-03-19 12:00:31 HD Request # 12 | Download start Date-Time: 2014-09-14 13:00:31.0 | 2015-03-19 12:00:31 HD Request # 12 | Requesting historical Intraday Minute data for CAZ14 starting at 2014-09-14 07:00:31 (Exchange time). | 2015-03-19 12:00:31 SC Historical Data | Starting real-time market data updates for: OJH15. ID: 5 | 2015-03-19 12:00:31 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: OJH15 | 2015-03-19 12:00:31 HTTP request #5 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 12 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 12 | Error downloading historical Intraday data for CAZ14. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CAZ14 | 2015-03-19 12:00:31 HD Request # 12 | Intraday download COMPLETE for CAZ14. Completion time: 0s. Unique request ID: 14 | 2015-03-19 12:00:31 Removed historical data download ID 14 | 2015-03-19 12:00:31 Real-time Intraday chart data file updates started for CAZ14 | 2015-03-19 12:00:31 HD Request # 13 | Downloading Historical Daily chart data for OJH15. Starting date: 1965-03-19. Service: ddf | 2015-03-19 12:00:31 HD Request # 13 | Requesting historical Daily data for OJH15 starting at 1965-03-18 | 2015-03-19 12:00:31 HTTP request #6 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 13 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 13 | Error downloading historical Daily data for OJH15. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for OJH15 | 2015-03-19 12:00:31 HD Request # 13 | Daily download COMPLETE for OJH15. Completion time: 0s. Unique request ID: 15 | 2015-03-19 12:00:31 Removed historical data download ID 15 | 2015-03-19 12:00:31 SC Historical Data | Starting real-time market data updates for: OJF15. ID: 6 | 2015-03-19 12:00:31 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: OJF15 | 2015-03-19 12:00:31 HD Request # 14 | Downloading Historical Daily chart data for OJF15. Starting date: 1965-03-19. Service: ddf | 2015-03-19 12:00:31 HD Request # 14 | Requesting historical Daily data for OJF15 starting at 1965-03-18 | 2015-03-19 12:00:31 Intraday data recording state for symbol OJF15 is set to download pending. | 2015-03-19 12:00:31 HTTP request #7 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 14 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 14 | Error downloading historical Daily data for OJF15. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for OJF15 | 2015-03-19 12:00:31 HD Request # 14 | Daily download COMPLETE for OJF15. Completion time: 0s. Unique request ID: 16 | 2015-03-19 12:00:31 Removed historical data download ID 16 | 2015-03-19 12:00:31 HD Request # 15 | Downloading Intraday chart data for OJF15 to the file OJF15.scid. Service: ddf | 2015-03-19 12:00:31 Compressing file: C:\SierraChart\Data\OJF15.scid. This may take a while. | 2015-03-19 12:00:31 HD Request # 15 | Download start Date-Time: 2014-09-14 13:00:31.0 | 2015-03-19 12:00:31 HD Request # 15 | Requesting historical Intraday Minute data for OJF15 starting at 2014-09-14 07:00:31 (Exchange time). | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.dly | 2015-03-19 12:00:31 HTTP request #8 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31 HD Request # 15 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * HD Request # 15 | Error downloading historical Intraday data for OJF15. There was a communication error with the server. | 2015-03-19 12:00:31 * HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for OJF15 | 2015-03-19 12:00:31 HD Request # 15 | Intraday download COMPLETE for OJF15. Completion time: 0s. Unique request ID: 17 | 2015-03-19 12:00:31 Removed historical data download ID 17 | 2015-03-19 12:00:31 Real-time Intraday chart data file updates started for OJF15 | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RMF15.dly | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RMF15.dly | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAZ14.dly | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAZ14.dly | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJH15.dly | 2015-03-19 12:00:31 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.dly | 2015-03-19 12:00:31 HD Request # 16 | Downloading Historical Daily chart data for OJF15. Starting date: 1965-03-19. Service: ddf | 2015-03-19 12:00:32 HD Request # 16 | Requesting historical Daily data for OJF15 starting at 1965-03-18 | 2015-03-19 12:00:32 HTTP request #9 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:32 HD Request # 16 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:32 * HD Request # 16 | Error downloading historical Daily data for OJF15. There was a communication error with the server. | 2015-03-19 12:00:32 * HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for OJF15 | 2015-03-19 12:00:32 HD Request # 16 | Daily download COMPLETE for OJF15. Completion time: 0s. Unique request ID: 18 | 2015-03-19 12:00:32 Removed historical data download ID 18 | 2015-03-19 12:00:32 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.dly | 2015-03-19 12:00:32 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\OJF15.dly | 2015-03-19 12:00:32 Current selected Data/Trading service: SC Historical Data | 2015-03-19 12:02:38 Current selected Data/Trading service: SC Historical Data | 2015-03-19 12:04:21 Date Time Of Last Edit: 2015-03-19 12:09:42
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| [2015-03-19 16:48:07] |
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This is the problem: HTTP request #2 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31
HD Request # 9 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 * Refer to the section here for help with HTTP errors: https://www.sierrachart.com/index.php?page=doc/doc_HTTPCommunicationErrors.php We recommend restarting your computer and disabling any firewall software on your computer other than the Windows firewall. Once the communication problem is solved, follow the instructions here to update the symbol settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings This will give you the symbols in File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-19 16:48:44
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