Support Board
Date/Time: Sun, 22 Dec 2024 05:41:20 +0000
Charts for CBOT, COMEX & NYMEX not updating
View Count: 928
| [2015-03-17 18:36:48] |
| User57944 - Posts: 8 |
|
I have the bundled service from my broker that provides data to SC for the CME CBOT, COMEX & NYMEX. I can see from my trading platform that the data is updating correctly. I can open charts for various symbols in all of these exchanges and they show pricing data. However the CBOT, COMEX & NYMEX exchanges will not update in real time. I have to disconnect SC and reconnect in order to get any updated pricing data. Can you please advise how to fix. Thanks Aaron |
| [2015-03-17 20:02:31] |
| |
|
Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-17 20:24:05] |
| User57944 - Posts: 8 |
|
Thanks for the quick reply. Having looked a little deeper what I discovered was the problem is the limit of 5 symbols open at any given time from the OEC data feed. It just so happened I always opened CME symbols first. That brings me to another question, if I was to obtain the data from SC I see that I can have up to 100 symbols open at once. Will the data be quicker if I get it directly via SC instead of routing via OEC? Thanks Aaron |
| [2015-03-17 20:25:44] |
| |
|
When the market is active, the Sierra Chart data feed definitely will be faster than OEC. And when it is less active, the difference probably would not be noticeable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: