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Date/Time: Sun, 22 Dec 2024 05:19:47 +0000



Missing Data

View Count: 918

[2015-03-17 12:52:41]
FVT - Posts: 3
Hello, When bringing up my layout I am receiving complete data for other symbols but not for ESM5, the intraday data has a gap from 3-12 until the bar when I bring up the chart. Below is my log, please advise and a big thank you

Software version: 1220 | 2015-03-17 08:41:34
Uses New Spreadsheets | 2015-03-17 08:41:34
Usage end date: 2015-04-14 | 2015-03-17 08:41:34
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-17 08:41:34
Active service: CTS T4 FIX | 2015-03-17 08:41:34
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-03-17 08:41:34
2015-03-17 08:41:34 Local computer clock time | 2015-03-17 08:41:34
2015-03-17 12:41:34 GMT time | 2015-03-17 08:41:34
2015-03-17 08:41:34 Time zone adjusted time | 2015-03-17 08:41:34
Time difference to server time: 0 seconds. | 2015-03-17 08:41:34
Program path: C:\SierraChart\ | 2015-03-17 08:41:34
Data Files path: C:\SierraChart\Data\ | 2015-03-17 08:41:34
OS Version Number: 6.1 | 2015-03-17 08:41:34
Locale Information: C | 2015-03-17 08:41:34

Checking for new symbol settings for cts | 2015-03-17 08:41:34
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-17 08:41:36
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-17 08:41:37

CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2015-03-17 08:41:39
CTS FIX - Firm: Dorman | 2015-03-17 08:41:39
Symbol settings are up-to-date for cts | 2015-03-17 08:41:40
CTS FIX socket (0) | Resolved address fix.t4login.com to IP 69.44.110.106 | 2015-03-17 08:41:41
CTS FIX socket (2) | Connected. | 2015-03-17 08:41:42
CTS FIX socket (2) | Starting SSL connection. | 2015-03-17 08:41:42
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-03-17 08:41:45
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-03-17 08:41:45
CTS FIX socket (2) | SSL connection established. | 2015-03-17 08:41:46
CTS FIX: Sending the Logon message. | 2015-03-17 08:41:46
CTS FIX: Connected to data and trade server. FIX version: 4.3.27.0 | 2015-03-17 08:41:47
CTS FIX: Received Account List collateral report. | 2015-03-17 08:41:49
CTS FIX: Subscribing to account: 13* | 2015-03-17 08:41:49
Supported exchange: L_J (Euronext Paris Index Futures) | 2015-03-17 08:41:50
Supported exchange: CME_TR (CME TRAKRS Futures) | 2015-03-17 08:41:50
Supported exchange: ICE_IC (ICE EU Futures) | 2015-03-17 08:41:50
Supported exchange: L_Y (Euronext Paris Commodity Futures) | 2015-03-17 08:41:50
Supported exchange: CME_ELE (NYMEX Power Futures) | 2015-03-17 08:41:50
Supported exchange: ICE_WOp (ICE Canada Options) | 2015-03-17 08:41:50
Supported exchange: L_YOp (Euronext Paris Commodity Options) | 2015-03-17 08:41:50
Supported exchange: E_INXOp (Eurex Index Options) | 2015-03-17 08:41:50
Supported exchange: CME_KOp (KCBT Options) | 2015-03-17 08:41:50
Supported exchange: CME_HoOp (CME Housing Options) | 2015-03-17 08:41:50
Supported exchange: E_FITOp (Eurex Interest Rate Options) | 2015-03-17 08:41:50
Supported exchange: ICE_ICOp (ICE EU Options) | 2015-03-17 08:41:50
Supported exchange: ICE_FOp (ICE EU Financial Options) | 2015-03-17 08:41:50
Supported exchange: ICE_CO (ICE US Commodity Futures) | 2015-03-17 08:41:50
Supported exchange: CME_COAL (NYMEX Coal Futures) | 2015-03-17 08:41:50
Supported exchange: CME_COp (CBOT Commodity Options) | 2015-03-17 08:41:50
Supported exchange: CME_EqOp (CME Equity Options) | 2015-03-17 08:41:50
Supported exchange: E_VOL (Eurex Volatility Futures) | 2015-03-17 08:41:50
Supported exchange: CME_CL (NYMEX CrudeOil Futures) | 2015-03-17 08:41:50
Supported exchange: ICE_IN (ICE US Index Futures) | 2015-03-17 08:41:50
Supported exchange: CME_Fo (CME Foreign Exchange Futures) | 2015-03-17 08:41:50
Supported exchange: CME_Ho (CME Housing Futures) | 2015-03-17 08:41:50
Supported exchange: ICE_INOp (ICE US Index Options) | 2015-03-17 08:41:50
Supported exchange: CME_AgOp (CME Agricultural Options) | 2015-03-17 08:41:50
Supported exchange: CME_In (CME Interest Rate Futures) | 2015-03-17 08:41:50
Supported exchange: E_CUR (Eurex Currency Futures) | 2015-03-17 08:41:50
Supported exchange: E_FBDOp (Eurex Fixed Income Options) | 2015-03-17 08:41:50
Supported exchange: CME_CO (COMEX Futures) | 2015-03-17 08:41:50
Supported exchange: CME_Ag (CME Agricultural Futures) | 2015-03-17 08:41:50
Supported exchange: CME_EOp (CBOT Equity Options) | 2015-03-17 08:41:50
Supported exchange: CME_C (CBOT Commodity Futures) | 2015-03-17 08:41:50
Supported exchange: CME_F (CBOT Financial Futures) | 2015-03-17 08:41:50
Supported exchange: CME_E (CBOT Equity Futures) | 2015-03-17 08:41:50
Supported exchange: CME_K (KCBT Futures) | 2015-03-17 08:41:50
Supported exchange: CME_O (MGEX Futures) | 2015-03-17 08:41:50
Supported exchange: CME_FOp (CBOT Financial Options) | 2015-03-17 08:41:50
Supported exchange: ICE_MOp (ICE US Metals Options) | 2015-03-17 08:41:50
Supported exchange: E_INX (Eurex Index Futures) | 2015-03-17 08:41:50
Supported exchange: ICE_M (ICE US Metals Futures) | 2015-03-17 08:41:50
Supported exchange: CME_OOp (MGEX Options) | 2015-03-17 08:41:50
Supported exchange: CME_COALOp (NYMEX Coal Options) | 2015-03-17 08:41:50
Supported exchange: ICE_CU (ICE US Currency Futures) | 2015-03-17 08:41:50
Supported exchange: ICE_C (ICE EU Commodity Futures) | 2015-03-17 08:41:50
Supported exchange: CME_NG (NYMEX NatGas Futures) | 2015-03-17 08:41:50
Supported exchange: CME_CLOp (NYMEX CrudeOil Options) | 2015-03-17 08:41:50
Supported exchange: E_INT (Eurex Interest Rate Futures) | 2015-03-17 08:41:51
Supported exchange: ICE_F (ICE EU Financial Futures) | 2015-03-17 08:41:51
Supported exchange: CME_NYOp (NYMEX Options) | 2015-03-17 08:41:51
Supported exchange: CME_We (CME Weather Futures) | 2015-03-17 08:41:51
Supported exchange: CME_REFOp (NYMEX Refined Products Options) | 2015-03-17 08:41:51
Supported exchange: CME_PET (NYMEX NGL/Petrochemicals Futures) | 2015-03-17 08:41:51
Supported exchange: ICE_W (ICE Canada Futures) | 2015-03-17 08:41:51
Supported exchange: ICE_COOp (ICE US Commodity Options) | 2015-03-17 08:41:51
Supported exchange: E_CUROp (Eurex Currency Options) | 2015-03-17 08:41:51
Supported exchange: CME_PETOp (NYMEX NGL/Petrochemicals Options) | 2015-03-17 08:41:51
Supported exchange: E_BND (Eurex Fixed Income Futures) | 2015-03-17 08:41:51
Supported exchange: CME_COOp (COMEX Options) | 2015-03-17 08:41:51
Supported exchange: LME_ME (LME Metal Futures) | 2015-03-17 08:41:51
Supported exchange: LME_PL (LME Plastic Futures) | 2015-03-17 08:41:51
Supported exchange: ICE_COp (ICE EU Commodity Options) | 2015-03-17 08:41:51
Supported exchange: CME_InOp (CME Interest Rate Options) | 2015-03-17 08:41:51
Supported exchange: CME_ELEOp (NYMEX Power Options) | 2015-03-17 08:41:51
Supported exchange: CME_Eq (CME Equity Futures) | 2015-03-17 08:41:51
Supported exchange: CBOE_CFE (CFE) | 2015-03-17 08:41:51
Supported exchange: CME_NGOp (NYMEX NatGas Options) | 2015-03-17 08:41:51
Supported exchange: CME_NY (NYMEX Futures) | 2015-03-17 08:41:51
Supported exchange: CME_FoOp (CME Foreign Exchange Options) | 2015-03-17 08:41:51
Supported exchange: CME_REF (NYMEX Refined Products Futures) | 2015-03-17 08:41:51
Supported exchange: LME_IN (LME Index Futures) | 2015-03-17 08:41:51
CTS FIX: Requesting Open Orders for account: 13* | 2015-03-17 08:41:52
CTS FIX: Received Account Update collateral report. | 2015-03-17 08:41:53
CTS FIX: Received Account List collateral report. | 2015-03-17 08:41:54
CTS FIX: Received Account List collateral report. | 2015-03-17 08:42:04
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES.20150600.CME_Eq.scid | 2015-03-17 08:43:40
CTS T4 FIX | Starting real-time market data updates for: ZN.20150600.CME_F. ID: 1 | 2015-03-17 08:43:40
Intraday data recording state for symbol ZN.20150600.CME_F is set to download pending. | 2015-03-17 08:43:40
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES.20150600.CME_Eq.scid | 2015-03-17 08:43:40
HD Request # 2 | Downloading Intraday chart data for ZN.20150600.CME_F to the file ZN.20150600.CME_F.scid. Service: cts | 2015-03-17 08:43:40
HD Request # 2 | Download start Date-Time: 2015-03-17 08:40:20.0 | 2015-03-17 08:43:40
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2015-03-17 08:43:40
CTS T4 FIX | Starting real-time market data updates for: ZS.20150500.CME_C. ID: 2 | 2015-03-17 08:43:40
Intraday data recording state for symbol ZS.20150500.CME_C is set to download pending. | 2015-03-17 08:43:40
CTS T4 FIX | Starting real-time market data updates for: ES.20150600.CME_Eq. ID: 3 | 2015-03-17 08:43:40
Intraday data recording state for symbol ES.20150600.CME_Eq is set to download pending. | 2015-03-17 08:43:40
CTS T4 FIX | Sending security definition request for symbol ES.20150600.CME_Eq | 2015-03-17 08:43:40
CTS T4 FIX | Sending security definition request for symbol ZN.20150600.CME_F | 2015-03-17 08:43:42
CTS FIX Historical Data socket (0) | Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2015-03-17 08:43:43
CTS T4 FIX | Sending security definition request for symbol ZS.20150500.CME_C | 2015-03-17 08:43:43
CTS T4 FIX | Received matching security definition for symbol ES.20150600.CME_Eq. Subscribing to data. | 2015-03-17 08:43:44
CTS T4 FIX | Received 1 security definitions for underlying symbol ES | 2015-03-17 08:43:44
CTS FIX Historical Data socket (3) | Connected. | 2015-03-17 08:43:46
CTS FIX Historical Data socket (3) | Starting SSL connection. | 2015-03-17 08:43:46
CTS T4 FIX | Received matching security definition for symbol ZN.20150600.CME_F. Subscribing to data. | 2015-03-17 08:43:47
CTS T4 FIX | Received 1 security definitions for underlying symbol ZN | 2015-03-17 08:43:47
CTS T4 FIX | Received matching security definition for symbol ZS.20150500.CME_C. Subscribing to data. | 2015-03-17 08:43:47
CTS T4 FIX | Received 1 security definitions for underlying symbol ZS | 2015-03-17 08:43:47
CTS FIX Historical Data socket (3) | SSL connection timed out. | 2015-03-17 08:43:52 *
CTS FIX Historical Data socket (3) | SSL connection failed. | 2015-03-17 08:43:52
CTS FIX Historical Data socket (3) | SSL object has been freed. SSL state is now disconnected. | 2015-03-17 08:43:52
CTS FIX Historical Data socket (3) | Shutdown and closed. | 2015-03-17 08:43:52
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2015-03-17 08:43:52
CTS FIX Historical Data: Disconnected. | 2015-03-17 08:43:52
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZN.20150600.CME_F | 2015-03-17 08:43:52

HD Request # 3 | Downloading Intraday chart data for ZN.20150600.CME_F to the file ZN.20150600.CME_F.scid. Service: cts | 2015-03-17 08:43:52
HD Request # 3 | Download start Date-Time: 2015-03-17 08:40:20.0 | 2015-03-17 08:43:52
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2015-03-17 08:43:52
CTS FIX Historical Data socket (0) | Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2015-03-17 08:43:55
CTS FIX Historical Data socket (4) | Connected. | 2015-03-17 08:43:57
CTS FIX Historical Data socket (4) | Starting SSL connection. | 2015-03-17 08:43:57
CTS FIX Historical Data socket (4) | SSL connection established. | 2015-03-17 08:44:00
CTS FIX Historical Data: Sending the Logon message. | 2015-03-17 08:44:00
CTS FIX Historical Data: Connected to Historical data server. | 2015-03-17 08:44:00
HD Request # 3 | Requesting historical Tick data for ZN.20150600.CME_F from 2015-03-17 00:00:00 to 2015-03-17 00:00:00 (US Central Time). | 2015-03-17 08:44:00
HD Request # 3 | Receiving Intraday data for ZN.20150600.CME_F starting at 2015-03-16 18:00:00 | 2015-03-17 08:44:29
HD Request # 3 | Timestamp of first Intraday data file record written: 2015-03-17 08:40:47 | 2015-03-17 08:44:29
HD Request # 3 | Total records received: 51377 | 2015-03-17 08:44:29
HD Request # 3 | Requesting historical Tick data for ZN.20150600.CME_F from 2015-03-18 00:00:00 to 2015-03-18 00:00:00 (US Central Time). | 2015-03-17 08:44:29
HD Request # 3 | Total records received: 51377 | 2015-03-17 08:44:31
HD Request # 3 | Requesting historical Tick data for ZN.20150600.CME_F from 2015-03-19 00:00:00 to 2015-03-19 00:00:00 (US Central Time). | 2015-03-17 08:44:31
HD Request # 3 | Received 51377 records from 2015-03-16 18:00:00 to 2015-03-17 08:43:59 (14.7 hours) and wrote 947 records for ZN.20150600.CME_F | 2015-03-17 08:44:33
Added 20 Time and Sales records to Intraday data file for ZN.20150600.CME_F after download. | 2015-03-17 08:44:33
HD Request # 3 | Intraday download COMPLETE for ZN.20150600.CME_F. Completion time: 41s. Unique request ID: 1 | 2015-03-17 08:44:33
Removed historical data download ID 1 | 2015-03-17 08:44:33
Real-time Intraday chart data file updates started for ZN.20150600.CME_F | 2015-03-17 08:44:33

HD Request # 4 | Downloading Intraday chart data for ZS.20150500.CME_C to the file ZS.20150500.CME_C.scid. Service: cts | 2015-03-17 08:44:33
HD Request # 4 | Download start Date-Time: 2015-03-17 08:20:32.0 | 2015-03-17 08:44:33
HD Request # 4 | Requesting historical Tick data for ZS.20150500.CME_C from 2015-03-17 00:00:00 to 2015-03-17 00:00:00 (US Central Time). | 2015-03-17 08:44:33
HD Request # 4 | Receiving Intraday data for ZS.20150500.CME_C starting at 2015-03-16 20:00:00 | 2015-03-17 08:44:37
HD Request # 4 | Timestamp of first Intraday data file record written: 2015-03-17 08:21:27 | 2015-03-17 08:44:37
HD Request # 4 | Total records received: 7047 | 2015-03-17 08:44:37
HD Request # 4 | Requesting historical Tick data for ZS.20150500.CME_C from 2015-03-18 00:00:00 to 2015-03-18 00:00:00 (US Central Time). | 2015-03-17 08:44:37
HD Request # 4 | Total records received: 7047 | 2015-03-17 08:44:39
HD Request # 4 | Requesting historical Tick data for ZS.20150500.CME_C from 2015-03-19 00:00:00 to 2015-03-19 00:00:00 (US Central Time). | 2015-03-17 08:44:39
HD Request # 4 | Received 7047 records from 2015-03-16 20:00:00 to 2015-03-17 08:44:33 (12.7 hours) and wrote 459 records for ZS.20150500.CME_C | 2015-03-17 08:44:40
Added 7 Time and Sales records to Intraday data file for ZS.20150500.CME_C after download. | 2015-03-17 08:44:40
HD Request # 4 | Intraday download COMPLETE for ZS.20150500.CME_C. Completion time: 7s. Unique request ID: 2 | 2015-03-17 08:44:40
Removed historical data download ID 2 | 2015-03-17 08:44:40
Real-time Intraday chart data file updates started for ZS.20150500.CME_C | 2015-03-17 08:44:40

HD Request # 5 | Downloading Intraday chart data for ES.20150600.CME_Eq to the file ES.20150600.CME_Eq.scid. Service: cts | 2015-03-17 08:44:40
Compressing file: C:\SierraChart\Data\ES.20150600.CME_Eq.scid. This may take a while. | 2015-03-17 08:44:40
HD Request # 5 | Download start Date-Time: 2015-02-15 07:44:40.0 | 2015-03-17 08:44:40
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-15 00:00:00 to 2015-02-15 00:00:00 (US Central Time). | 2015-03-17 08:44:40
HD Request # 5 | Total records received: 0 | 2015-03-17 08:44:41
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-16 00:00:00 to 2015-02-16 00:00:00 (US Central Time). | 2015-03-17 08:44:41
HD Request # 5 | Receiving Intraday data for ES.20150600.CME_Eq starting at 2015-02-15 18:00:00 | 2015-03-17 08:44:43
HD Request # 5 | Timestamp of first Intraday data file record written: 2015-02-15 18:00:00 | 2015-03-17 08:44:43
HD Request # 5 | Total records received: 135 | 2015-03-17 08:44:43
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-17 00:00:00 to 2015-02-17 00:00:00 (US Central Time). | 2015-03-17 08:44:43
HD Request # 5 | Total records received: 597 | 2015-03-17 08:44:44
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-18 00:00:00 to 2015-02-18 00:00:00 (US Central Time). | 2015-03-17 08:44:44
HD Request # 5 | Total records received: 1006 | 2015-03-17 08:44:45
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-19 00:00:00 to 2015-02-19 00:00:00 (US Central Time). | 2015-03-17 08:44:45
HD Request # 5 | Total records received: 1375 | 2015-03-17 08:44:46
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-20 00:00:00 to 2015-02-20 00:00:00 (US Central Time). | 2015-03-17 08:44:46
HD Request # 5 | Total records received: 2173 | 2015-03-17 08:44:47
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-21 00:00:00 to 2015-02-21 00:00:00 (US Central Time). | 2015-03-17 08:44:47
HD Request # 5 | Total records received: 2173 | 2015-03-17 08:44:48
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-22 00:00:00 to 2015-02-22 00:00:00 (US Central Time). | 2015-03-17 08:44:48
HD Request # 5 | Total records received: 2173 | 2015-03-17 08:44:48
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-23 00:00:00 to 2015-02-23 00:00:00 (US Central Time). | 2015-03-17 08:44:48
HD Request # 5 | Total records received: 2894 | 2015-03-17 08:44:50
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-24 00:00:00 to 2015-02-24 00:00:00 (US Central Time). | 2015-03-17 08:44:50
HD Request # 5 | Total records received: 3636 | 2015-03-17 08:44:51
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-25 00:00:00 to 2015-02-25 00:00:00 (US Central Time). | 2015-03-17 08:44:51
HD Request # 5 | Total records received: 4773 | 2015-03-17 08:44:52
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-26 00:00:00 to 2015-02-26 00:00:00 (US Central Time). | 2015-03-17 08:44:52
HD Request # 5 | Total records received: 6118 | 2015-03-17 08:44:54
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-27 00:00:00 to 2015-02-27 00:00:00 (US Central Time). | 2015-03-17 08:44:54
HD Request # 5 | Total records received: 7497 | 2015-03-17 08:44:55
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-28 00:00:00 to 2015-02-28 00:00:00 (US Central Time). | 2015-03-17 08:44:55
HD Request # 5 | Total records received: 7497 | 2015-03-17 08:44:57
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-01 00:00:00 to 2015-03-01 00:00:00 (US Central Time). | 2015-03-17 08:44:57
HD Request # 5 | Total records received: 7497 | 2015-03-17 08:44:58
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-02 00:00:00 to 2015-03-02 00:00:00 (US Central Time). | 2015-03-17 08:44:58
HD Request # 5 | Total records received: 9247 | 2015-03-17 08:45:00
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-03 00:00:00 to 2015-03-03 00:00:00 (US Central Time). | 2015-03-17 08:45:00
HD Request # 5 | Total records received: 11795 | 2015-03-17 08:45:01
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-04 00:00:00 to 2015-03-04 00:00:00 (US Central Time). | 2015-03-17 08:45:01
HD Request # 5 | Total records received: 14396 | 2015-03-17 08:45:04
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-05 00:00:00 to 2015-03-05 00:00:00 (US Central Time). | 2015-03-17 08:45:04
HD Request # 5 | Total records received: 18085 | 2015-03-17 08:45:05
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-06 00:00:00 to 2015-03-06 00:00:00 (US Central Time). | 2015-03-17 08:45:05
HD Request # 5 | Total records received: 26419 | 2015-03-17 08:45:11
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-07 00:00:00 to 2015-03-07 00:00:00 (US Central Time). | 2015-03-17 08:45:11
HD Request # 5 | Total records received: 26419 | 2015-03-17 08:45:12
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-08 00:00:00 to 2015-03-08 00:00:00 (US Central Time). | 2015-03-17 08:45:12
HD Request # 5 | Total records received: 26419 | 2015-03-17 08:45:13
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-09 00:00:00 to 2015-03-09 00:00:00 (US Central Time). | 2015-03-17 08:45:13
HD Request # 5 | Total records received: 36191 | 2015-03-17 08:45:19
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-10 00:00:00 to 2015-03-10 00:00:00 (US Central Time). | 2015-03-17 08:45:19
HD Request # 5 | Total records received: 65867 | 2015-03-17 08:45:32
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-11 00:00:00 to 2015-03-11 00:00:00 (US Central Time). | 2015-03-17 08:45:32
HD Request # 5 | Total records received: 100996 | 2015-03-17 08:45:44
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-12 00:00:00 to 2015-03-12 00:00:00 (US Central Time). | 2015-03-17 08:45:44
HD Request # 5 | Total records received: 187583 | 2015-03-17 08:46:07
HD Request # 5 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-13 00:00:00 to 2015-03-13 00:00:00 (US Central Time). | 2015-03-17 08:46:07
CTS FIX Historical Data socket (4) | Closed. No error. | 2015-03-17 08:47:09
CTS FIX Historical Data socket (4) | SSL shutdown indicates not able to send 'close notify'. | 2015-03-17 08:47:09
CTS FIX Historical Data socket (4) | SSL has been shut down. | 2015-03-17 08:47:09
CTS FIX Historical Data socket (4) | SSL object has been freed. SSL state is now disconnected. | 2015-03-17 08:47:09
CTS FIX Historical Data socket (4) | Shutdown and closed. | 2015-03-17 08:47:09
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2015-03-17 08:47:09
CTS FIX Historical Data: Disconnected. | 2015-03-17 08:47:09
HD Request # 5 | Received 187583 records from 2015-02-15 18:00:00 to 2015-03-12 17:14:59 (24.9 days) and wrote 187583 records for ES.20150600.CME_Eq | 2015-03-17 08:47:10

HD Request # 6 | Downloading Intraday chart data for ES.20150600.CME_Eq to the file ES.20150600.CME_Eq.scid. Service: cts | 2015-03-17 08:47:10
HD Request # 6 | Download start Date-Time: 2015-03-12 17:14:59.0 | 2015-03-17 08:47:10
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2015-03-17 08:47:10
CTS FIX Historical Data socket (0) | Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2015-03-17 08:47:11
CTS FIX Historical Data socket (5) | Connected. | 2015-03-17 08:47:12
CTS FIX Historical Data socket (5) | Starting SSL connection. | 2015-03-17 08:47:12
CTS FIX Historical Data socket (5) | SSL connection established. | 2015-03-17 08:47:16
CTS FIX Historical Data: Sending the Logon message. | 2015-03-17 08:47:16
CTS FIX Historical Data: Connected to Historical data server. | 2015-03-17 08:47:17
HD Request # 6 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-12 00:00:00 to 2015-03-12 00:00:00 (US Central Time). | 2015-03-17 08:47:17
HD Request # 6 | Receiving Intraday data for ES.20150600.CME_Eq starting at 2015-03-11 18:00:00 | 2015-03-17 08:47:44
HD Request # 6 | Total records received: 86587 | 2015-03-17 08:47:44
HD Request # 6 | Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-13 00:00:00 to 2015-03-13 00:00:00 (US Central Time). | 2015-03-17 08:47:44
CTS FIX Historical Data socket (5) | Error reading data. SSL error: 5. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2015-03-17 08:48:48 *
CTS FIX Historical Data socket (5) | SSL shutdown indicates not able to send 'close notify'. | 2015-03-17 08:48:48
CTS FIX Historical Data socket (5) | SSL has been shut down. | 2015-03-17 08:48:48
CTS FIX Historical Data socket (5) | SSL object has been freed. SSL state is now disconnected. | 2015-03-17 08:48:48
CTS FIX Historical Data socket (5) | Shutdown and closed. | 2015-03-17 08:48:48
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2015-03-17 08:48:48
CTS FIX Historical Data: Disconnected. | 2015-03-17 08:48:48
HD Request # 6 | Received 86587 records from 2015-03-11 18:00:00 to 2015-03-12 17:14:59 (23.2 hours) and wrote 0 records for ES.20150600.CME_Eq | 2015-03-17 08:48:48

HD Request # 7 | Downloading Intraday chart data for ES.20150600.CME_Eq to the file ES.20150600.CME_Eq.scid. Service: cts | 2015-03-17 08:48:48
HD Request # 7 | Download start Date-Time: 2015-03-12 17:14:59.0 | 2015-03-17 08:48:48
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2015-03-17 08:48:48
CTS FIX Historical Data socket (0) | Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2015-03-17 08:48:50
CTS FIX Historical Data socket (6) | Connected. | 2015-03-17 08:48:51
CTS FIX Historical Data socket (6) | Starting SSL connection. | 2015-03-17 08:48:51
CTS FIX Historical Data socket (6) | SSL connection timed out. | 2015-03-17 08:48:57 *
CTS FIX Historical Data socket (6) | SSL connection failed. | 2015-03-17 08:48:57
CTS FIX Historical Data socket (6) | SSL object has been freed. SSL state is now disconnected. | 2015-03-17 08:48:57
CTS FIX Historical Data socket (6) | Shutdown and closed. | 2015-03-17 08:48:57
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2015-03-17 08:48:57
CTS FIX Historical Data: Disconnected. | 2015-03-17 08:48:57
HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20150600.CME_Eq | 2015-03-17 08:48:57
HD Request # 7 | Receiving Intraday data for ES.20150600.CME_Eq starting at 2015-03-17 08:43:48 | 2015-03-17 08:48:57
HD Request # 7 | Timestamp of first Intraday data file record written: 2015-03-17 08:43:48 | 2015-03-17 08:48:57
Added 977 Time and Sales records to Intraday data file for ES.20150600.CME_Eq after download. | 2015-03-17 08:48:57
HD Request # 7 | Intraday download COMPLETE for ES.20150600.CME_Eq. Completion time: 9s. Unique request ID: 3 | 2015-03-17 08:48:57
Removed historical data download ID 3 | 2015-03-17 08:48:57
Real-time Intraday chart data file updates started for ES.20150600.CME_Eq | 2015-03-17 08:48:57


[2015-03-17 17:22:20]
Sierra Chart Engineering - Posts: 104368
There has been a communication problem to the CTS historical data server. We are not noticing the problem now so you should try again by following these instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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