Support Board
Date/Time: Sun, 22 Dec 2024 05:26:19 +0000
An account with FXCM Trading Service
View Count: 946
| [2015-03-17 02:34:44] |
| User41473 - Posts: 21 |
|
Dear Sierra support, I have an account with FXCM and wanted to use it in sierra charts but Sierra said I must have $10,000 balance to use it. I don't have up to this amount. I contacted FXCM and they said they dont know about this that I can start with any amount from $3000. Please I don't have this $10,000. What am I supposed to do. If this is not possible, please suggest to me other broker I can use Sierra Chart to trade with opening account of $3000 to $4000.
|
| [2015-03-17 02:58:32] |
| |
|
Therefore, go ahead and follow through the step-by-step instructions here: https://www.sierrachart.com/index.php?page=doc/FXCMTrading.php#Setup and ask FXCM to provide you with the FIX credentials for Sierra Chart. Although we tend to suspect they may tell you you do need a higher balance but maybe this has changed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-17 03:31:25] |
| User41473 - Posts: 21 |
|
I contacted FXCM on the FIX credentials needed but here is what they said: FXCM - Julian: To link your account to use Sierra Charts, you will need to complete a Letter of Direction Are you(Sierra) supposed to give me a letter of direction before FXCM gives me the FIX credential? |
| [2015-03-17 17:06:40] |
| |
|
We have never given anyone a letter of direction for FXCM, so that is something that they will need to give you and for you to complete.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: