Support Board
Date/Time: Sun, 22 Dec 2024 04:59:00 +0000
CTS T4 connection Trial period has expired after 6 days of using
View Count: 999
| [2015-03-16 04:34:03] |
| User652552 - Posts: 1 |
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I`ve registered trial SC and CTS T4 03/10/2015 but I have an error log message CTS FIX Historical Data socket (5) | SSL connection established. | 2015-03-16 09:53:35 Symbol Error - ES.20150300.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: Trial period has expired | 2015-03-16 09:53:35 CTS FIX: Requesting Open Orders for account: SB* | 2015-03-16 09:53:35 Requesting market depth updates for: CL.20150400.CME_NY if supported. | 2015-03-16 09:53:35 Requesting market depth updates for: ES.20150300.CME_Eq if supported. | 2015-03-16 09:53:35 CTS FIX Historical Data: Sending the Logon message. | 2015-03-16 09:53:36 CTS FIX: Received Account List collateral report. | 2015-03-16 09:53:36 Symbol Error - ES.20150300.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: Trial period has expired | 2015-03-16 09:53:38 CTS FIX Historical Data: Connected to Historical data server. | 2015-03-16 09:53:38 HD Request # 4 | Requesting historical Tick data for CL.20150400.CME_NY from 2015-03-15 00:00:00 to 2015-03-15 00:00:00 (US Central Time). | 2015-03-16 09:53:38 HD Request # 4 | Total records received: 0 | 2015-03-16 09:53:38 HD Request # 4 | Requesting historical Tick data for CL.20150400.CME_NY from 2015-03-16 00:00:00 to 2015-03-16 00:00:00 (US Central Time). | 2015-03-16 09:53:38 HD Request # 4 | Total records received: 0 | 2015-03-16 09:53:38 HD Request # 4 | Requesting historical Tick data for CL.20150400.CME_NY from 2015-03-17 00:00:00 to 2015-03-17 00:00:00 (US Central Time). | 2015-03-16 09:53:38 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20150400.CME_NY | 2015-03-16 09:53:39 HD Request # 4 | Intraday download COMPLETE for CL.20150400.CME_NY. Completion time: 6s. Unique request ID: 4 | 2015-03-16 09:53:39 Removed historical data download ID 4 | 2015-03-16 09:53:39 Real-time Intraday chart data file updates started for CL.20150400.CME_NY | 2015-03-16 09:53:39 |
| [2015-03-16 07:04:59] |
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We do not have control over CTS trials. Could you please contact CTS about this: http://www.ctsfutures.com/contact.aspx Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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