Support Board
Date/Time: Sun, 22 Dec 2024 05:20:06 +0000
Multiple instances not working anymore
View Count: 970
| [2015-03-11 13:54:57] |
| User31044 - Posts: 33 |
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I have an account with CQG FIX data, and I have an SC/FXCM account. It's worked before, I deleted my FX charts a few weeks ago in CQG (destination copy). I renewed my SC/FXCM (source copy) last night and tried setting up charts/symbols this morning but the 'Instance' menu in the 'Find Symbol' window isn't highlighted (it won't drop down to select other feeds) |
 CQG FIX.docx - Attached On 2015-03-11 13:54:12 UTC - Size: 30.9 KB - 515 views Attachment Deleted. |
| [2015-03-11 17:01:43] |
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Refer to the documentation here for help with this: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#SharingWithAdminAccess Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-12 04:03:13] |
| User31044 - Posts: 33 |
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Ran both with and without Admin enabled and still not working
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| [2015-03-13 03:47:01] |
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This is still pending consideration. Longer-term, we are going to re-implement how this is handled.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-17 09:01:20] |
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We need to look into this issue with remote assistance. Could you please start an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Let us know your telephone number and reference this thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-17 09:01:29
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