Support Board
Date/Time: Sat, 21 Dec 2024 14:28:24 +0000
BATS EXCHANGE
View Count: 1048
| [2015-03-10 07:50:39] |
| enemyspy - Posts: 306 |
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I type in the symbols in the following example format as indicated in the instructions: AA.BZ No data Populates the chart. According to the message log the BATS exchange is enabled. I have conducted a Symbol Update via the global settings as instructed. Am I missing something here? Is there do I need to append anything else to the symbol? |
| [2015-03-10 07:57:20] |
| enemyspy - Posts: 306 |
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Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SC5\Data\AAPL.BZ.scid | 2015-03-10 00:59:29 Mapping AAPL.BZ to AAPL. Service code: bats.ex | 2015-03-10 00:59:29 SC Exchange Data | Starting real-time market data updates for: AAPL. ID: 9 | 2015-03-10 00:59:29 Intraday data recording state for symbol AAPL.BZ is set to download pending. | 2015-03-10 00:59:29 HD Request # 10 | Downloading Intraday chart data for AAPL.BZ to the file AAPL.BZ.scid. Service: bats.ex | 2015-03-10 00:59:29 Compressing file: C:\SC5\Data\AAPL.BZ.scid. This may take a while. | 2015-03-10 00:59:29 HD Request # 10 | Download start Date-Time: 2014-09-05 00:59:29.0 | 2015-03-10 00:59:29 HD Request # 10 | Using server: scdf2.sierracharts.com port 10149 | 2015-03-10 00:59:29 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-03-10 00:59:29 Socket (12) | Connected. | 2015-03-10 00:59:30 HD Request # 10 | Sending historical data logon request message. | 2015-03-10 00:59:30 Real-time data for symbol AAPL.BZ is currently unavailable. | 2015-03-10 00:59:30 Socket (12) | Shutdown and closed. | 2015-03-10 00:59:30 HD Request # 10 | Error downloading historical Intraday data for AAPL.BZ. Historical data logon error: Invalid/missing data for service code: bats.ex | 2015-03-10 00:59:30 * The network socket for historical data has been closed. | 2015-03-10 00:59:30 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL.BZ | 2015-03-10 00:59:30 HD Request # 10 | Intraday download COMPLETE for AAPL.BZ. Completion time: 1s. Unique request ID: 9 | 2015-03-10 00:59:30 Removed historical data download ID 9 | 2015-03-10 00:59:30 Real-time Intraday chart data file updates started for AAPL.BZ | 2015-03-10 00:59:30 Date Time Of Last Edit: 2015-03-10 07:59:57
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| [2015-03-10 08:54:14] |
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You are the first user of BATS. There were two small things that were not configured properly on our servers. We have now fixed those. You are using the correct symbol: AAPL.BZ. Update the Global Symbol Settings again and reconnect to the data feed with the Disconnect and Connect to Data Feed commands on the File menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-10 08:54:41
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