Login Page - Create Account

Support Board


Date/Time: Mon, 30 Dec 2024 17:03:18 +0000



Market Stats

View Count: 961

[2015-03-09 22:57:32]
User91026 - Posts: 16
Hi,

I have a "market stats" chartbook where i am tracking NYSE Tick, advn-decl, tick-sp, and NYSE UVOL-DVOL. it was working perfectly well, but i recently changed computers and transferred over the chartbook to the new windows 8.1 machine. previously i was using windows 7. but now i am not seeing any bars or anything on the chart. all other charts transferred over flawlessly, just this one particular chart is giving me issues.

any help is greatly appreciated in advance. i am attaching the chartbook with this as well as a screenshot of what i am seeing. please let me know if you need any additional details for this.
Date Time Of Last Edit: 2015-03-09 22:59:27
attachmentMarket Stats.cht - Attached On 2015-03-09 22:56:54 UTC - Size: 83.27 KB - 432 views
imagescreenshot.PNG / V - Attached On 2015-03-09 22:59:14 UTC - Size: 31.62 KB - 364 views
[2015-03-10 02:18:31]
Sierra Chart Engineering - Posts: 104368
Go to each of those charts and select Chart >> Chart Settings >> Apply Global Symbol Settings. Press OK. See if that corrects the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-10 03:01:16]
User91026 - Posts: 16
Hi,

I tried applying the global symbol settings per your instructions to all 4 charts but the problem remains. Thanks for your prompt response.
[2015-03-10 03:23:04]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3.3:
https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.3
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-10 19:03:11]
User91026 - Posts: 16
Thank you. this problem is fixed. the charts started populating once the markets opened. thank you very much for your prompt response.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account