Support Board
Date/Time: Sun, 22 Dec 2024 05:49:35 +0000
OEC datafeed issue
View Count: 942
| [2015-03-03 19:43:57] |
| ArnulfoPenaloza - Posts: 7 |
|
GAIN Capital had already checked if my datastream was set at default... 5 simultaneous feeds. Unfortunately, GAIN Support says the problem is with Sierra Chart. I pray I have better luck with you folks. The issue is I get 3 datafeeds with no issues, then I add a fourth and... no fourth feed. If I were to restart SC, then one of the other feeds would quit. Please see attached 2 files. As you see in 2of2, YM is still at 20sec and the others have changed. I also get no Time and Price info for YM. Much appreciate your help. -Arnie Date Time Of Last Edit: 2015-03-03 21:13:26
|
Private File Private File |
| [2015-03-03 21:13:40] |
| |
|
Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-03 21:15:01] |
| |
|
Also, have you asked Gain/OEC to increase the number of tick by tick allowed symbols on your account to 10? They should do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-04 13:48:29] |
| ArnulfoPenaloza - Posts: 7 |
|
Thank You for the number of Tick by Tick per symbol should be 10 advice. The issue was I had other chartbooks opened that consumed the allotted datastream. Once again, I am very appreciative of your quick response. -Arnie |
To post a message in this thread, you need to log in with your Sierra Chart account: