Support Board
Date/Time: Sun, 22 Dec 2024 05:04:47 +0000
Trading from Sierra Chart in connection with Interactive Brokers - Problem with orders directed
View Count: 993
| [2015-02-26 18:45:00] |
| User635474 - Posts: 6 |
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I have just started to initiate trades from Sierra Chart, connected to IB TWS. I have two linked accounts with IB. Everything is working very well, but there is a Problem with orders directed to Eurex, in my case the DAX Futures. When I send a DAX Future order from the Chart it appears in the TWS, but it is not active and has to be manually transmited (with a click on "Transmit" in the TWS. All other Futures contracts (ES,CL,EUR etc.) work very well, they are immediately active in the TWS (also bracket orders) and executed, without any request to activate / transmite them separately, as I described for the DAX Future. Is there something, which has to be Setting up, so that I can work with DAX/Eurex Futures like with all other futures? IB means, it is a Problem, which has to be solved in Sierra Chart, not in the TWS. Thanks for helping to solve this. Jan |
| [2015-02-26 19:09:48] |
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When I send a DAX Future order from the Chart it appears in the TWS, but it is not active and has to be manually transmited (with a click on "Transmit" in the TWS. This is an issue that you need to have resolved with Interactive Brokers and do not let them convince you it is on the Sierra Chart side. That cannot possibly be whatsoever. We must be very clear about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-05 14:30:47] |
| User635474 - Posts: 6 |
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Yes, you were right. I installed the newest TWS Version and it is working all right. No idea why, but it works... Thank you for Support. |
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