Support Board
Date/Time: Sun, 22 Dec 2024 05:28:29 +0000
Position shown incorrectly
View Count: 832
| [2015-02-25 21:24:31] |
| User18759 - Posts: 1 |
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I shorted 2 contracts in the TF with GTC orders attached for stop and target. I shut down the software for a meeting and when I logged back in the positions are shown as open in the "Trade Activity Log" but not in the trade chart window. The broker claims the positions were closed - which they were NOT. I can send you screenshots or you can log into my system via TeamViewer. My datafeed is Rithmic and broker is TradeFutures4Less. Please help me get this straightened out. Thanks in advance, Dave |
| [2015-02-25 21:45:17] |
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If you do not see the position in "Trade >> Trade Orders and Positions >> Positions", then the position does not exist especially if your broker says that it does not exist. What you are referring to most likely is the Trade Stats for Charts tab and what you describe is not unusual, actually common. For more information about this refer to: https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ChartTradeStatsTab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-25 21:45:58
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