Support Board
Date/Time: Sun, 22 Dec 2024 05:40:08 +0000
Latest version fixes one problem and creates another
View Count: 931
| [2015-02-25 19:52:54] |
| badcafe - Posts: 1 |
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I installed the latest version yesterday (1234). Now when I open studies and select custom, sierra locks up. Looking at Windows 8.1 task manager, Chart is not responding. It stays like this till I end the task. I use custom studies all the time. It appears that things work fine as long as I don't click on custom studies button.
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| [2015-02-25 20:19:42] |
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This is caused by a problem with one of the Advanced Custom Studies DLL files that you have. Refer to help topic 17.3 here: https://www.sierrachart.com/index.php?page=doc/helpdetails17.html#h17.3 Contact the developer of the DLL file that is causing the problem and have them rebuild it using the new version of Sierra Chart and see if they can determine what is causing the problem. It should not cause a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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