Support Board
Date/Time: Sun, 22 Dec 2024 10:57:06 +0000
I was with Infinity now I'm with topsteptrader
View Count: 885
| [2015-02-24 18:06:45] |
| User40548 - Posts: 8 |
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I was using sierra chartts with infinity package 5 for free using their data feed now i try to use new version of sierra 123 charts are not working have green conextion but unhable to bring charts up usinfg rithmicdata feed also they toll me that i can get 1 month for free with them but my charts are totally screw up i hate to believe that i lost all my work with sierra making my charts need help asp
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| [2015-02-24 18:08:07] |
| User40548 - Posts: 8 |
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unhable to duplicate charts it show dome but that's it |
| [2015-02-24 19:57:12] |
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Open a chart through File >> Find Symbol. If it does not appear then we need to see the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-24 20:14:59] |
| User40548 - Posts: 8 |
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I paid for assistance 10 doolars i have team viewer ready
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| [2015-02-24 20:24:42] |
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There is a certain procedure to follow for remote assistance. Please do not post a team viewer ID or password here. Those have been deleted. Enter your telephone number here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo&edituser=Rupertti Let us know when this is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-24 20:30:22] |
| User40548 - Posts: 8 |
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is done
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| [2015-02-24 20:49:23] |
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User has been called and problem has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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