Support Board
Date/Time: Sun, 22 Dec 2024 10:27:56 +0000
SC data feed (IB) not loading all tick data properly on startup
View Count: 816
| [2015-02-19 15:42:57] |
| enemyspy - Posts: 306 |
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Using tick or renko bars on symbol YM the most recent 10 periods are not loading the bid ask data or the hlc information correctly. cumulative delta is flat also. It seems to correctly form new bars in real time. However if I delete and download the missing tick data it again will not load the most recent 10 periods correctly. I tried doing an interactive brokers symbol refresh, and believe my data settings are correct. I have attached a message log: Software version: 1224 | 2015-02-19 06:14:15 Uses New Spreadsheets | 2015-02-19 06:14:15 Usage end date: 2015-03-09 | 2015-02-19 06:14:15 Enabled for: Advanced Features. | 2015-02-19 06:14:15 Enabled for: Advanced Features 2. | 2015-02-19 06:14:15 Enabled for: Sierra Chart Historical Data Service. | 2015-02-19 06:14:15 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-02-19 06:14:15 Received 1 data feed usernames. | 2015-02-19 06:14:15 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-02-19 06:14:15 Active service: Interactive Brokers | 2015-02-19 06:14:15 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-02-19 06:14:15 2015-02-19 06:14:15 Local computer clock time | 2015-02-19 06:14:15 2015-02-19 14:14:15 GMT time | 2015-02-19 06:14:15 2015-02-19 06:14:15 Time zone adjusted time | 2015-02-19 06:14:15 Time difference to server time: 7 seconds. | 2015-02-19 06:14:15 Program path: C:\SC5\ | 2015-02-19 06:14:15 Data Files path: C:\SC5\Data\ | 2015-02-19 06:14:15 OS Version Number: 6.1 | 2015-02-19 06:14:15 Locale Information: C | 2015-02-19 06:14:15 Date Time Of Last Edit: 2015-02-19 17:28:54
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| [2015-02-19 17:28:18] |
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You need to activate the CME Group exchange for your account here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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