Support Board
Date/Time: Sun, 22 Dec 2024 10:16:41 +0000
Historical data timeouts
View Count: 863
| [2015-02-18 12:20:32] |
| User46869 - Posts: 4 |
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I'm using the Sierra Chart real-time feed and IB. Historical data requests are timing out or are incomplete, so there's a gap in the chart before the recent live data which is being received. HD Request # 5 | Sending historical data logon request message. | 2015-02-18 22:12:53 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-02-17 03:30:11. Record interval: 0. Symbol: CLH15 | 2015-02-18 22:12:53 HD Request # 5 | Decompressing data. | 2015-02-18 22:12:53 HD Request # 5 | Receiving Intraday data for CL-201503-NYMEX starting at 2015-02-17 03:30:11 | 2015-02-18 22:12:53 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-02-17 03:30:13 | 2015-02-18 22:12:53 HD Request # 5 | Error downloading historical Intraday data for CL-201503-NYMEX. The download timed out. | 2015-02-18 22:15:53 * Socket (6) | Shutdown and closed. | 2015-02-18 22:15:53 HD Request # 5 | Received 4021 records from 2015-02-17 03:30:11 to 2015-02-17 11:09:42 (7.7 hours) and wrote 4018 records for CL-201503-NYMEX | 2015-02-18 22:15:53 HD Request # 5 | Intraday download COMPLETE for CL-201503-NYMEX. Completion time: 3m. Unique request ID: 4 | 2015-02-18 22:15:53 Date Time Of Last Edit: 2015-02-18 12:30:38
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| [2015-02-18 18:26:38] |
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This is the relevant error message: HD Request # 5 | Error downloading historical Intraday data for CL-201503-NYMEX. The download timed out. | 2015-02-18 22:15:53 * Refer to this section here for help with this error: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-18 18:27:21
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