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Date/Time: Sun, 22 Dec 2024 11:28:11 +0000



Data stream delay with Interactive Brokers

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[2015-02-18 07:29:33]
Nazar - Posts: 6
Hi,

I'm using SierraChart in conjunction with Interactive Broker's TWS. I'm trading WTI Crude Oil futures on NYMEX (symbol name in TWS is CL). If I open TWS chart and SierraChart chart side-by-side, I can see that there is a slight delay between those chart. Sierra's chart is always behind, maybe 500ms. It can be easily seen especially on the new bars: new bar in SierraChart always appears later than in TWS. Also, I've noticed that sometimes bar's closing price in TWS and SierraChart is different, specifically if bar was closed on the highly volatile move.

Thanks
[2015-02-18 08:33:04]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 4:
http://www.sierrachart.com/index.php?page=doc/helpdetails4.html

And help topic 43:
http://www.sierrachart.com/index.php?page=doc/helpdetails43.html

Understand that you are using a substandard data feed from IB and data issues should be expected.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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