Support Board
Date/Time: Mon, 23 Dec 2024 07:53:49 +0000
SC1232 Problem Downloading IB FX Historical Data
View Count: 1959
| [2015-02-18 05:37:15] |
| Kiwi - Posts: 375 |
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I upgraded from 24 to 32 and it failed to download historical data for daily fx. I closed and reopened TWS. I tried fresh symbols using "find a symbol" I did a clean install and only added Accounts.cfg Here's the log from the clean version: Current selected Data/Trading service: Interactive Brokers | 2015-02-18 05:33:04
Currently no data in file to display. Will start historical data download and real-time updates. File: Z:\home\john\zRamdisk\ss\Data\GBP.USD-CASH-IDEALPRO.dly | 2015-02-18 05:33:25 Interactive Brokers | Starting real-time market data updates for: GBP.USD-CASH-IDEALPRO. ID: 1 | 2015-02-18 05:33:25 Subscribing to real-time True Data for symbol: GBP.USD SecType: CASH Exchange: IDEALPRO Currency: USD | 2015-02-18 05:33:25 Interactive Brokers | Subscribing to Symbol: GBP.USD, SecType: CASH, Expiry: , Exchange: IDEALPRO, Currency: USD, Multiplier: | 2015-02-18 05:33:25 HD Request # 2 | Downloading Historical Daily chart data for GBP.USD-CASH-IDEALPRO. Starting date: 1965-02-17. Service: ib | 2015-02-18 05:33:25 HD Request # 2 | Requesting historical Daily data for ^GBPUSD starting at 1965-02-16 | 2015-02-18 05:33:25 Reading for a HTTP request (1) failed. Windows error code 18: No more files. | 2015-02-18 05:33:28 * HD Request # 2 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-02-18 05:33:28 * HD Request # 2 | Error downloading historical Daily data for GBP.USD-CASH-IDEALPRO. There was a communication error with the server. | 2015-02-18 05:33:28 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GBP.USD-CASH-IDEALPRO | 2015-02-18 05:33:28 HD Request # 2 | Daily download COMPLETE for GBP.USD-CASH-IDEALPRO. Completion time: 3s. Unique request ID: 1 | 2015-02-18 05:33:28 Removed historical data download ID 1 | 2015-02-18 05:33:28 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-02-18 05:33:28 Currently no data in file to display. Will start historical data download and real-time updates. File: Z:\home\john\zRamdisk\ss\Data\GBP.USD-CASH-IDEALPRO.dly | 2015-02-18 05:33:28 Currently no data in file to display. Will start historical data download and real-time updates. File: Z:\home\john\zRamdisk\ss\Data\GBP.USD-CASH-IDEALPRO.dly | 2015-02-18 05:33:28 FREE‘ |
| [2015-02-19 18:25:46] |
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Still thinking about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-20 00:42:54] |
| Kiwi - Posts: 375 |
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Thanks. Just sent a copy of the full log for my normal fx sc copy in case it adds any extra information. |
| [2015-02-20 03:39:43] |
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We do not need any further information. We are just thinking of the best and most logical way to solve this. However, the main problem at the moment is that your system is blocking HTTP requests. So that is something you need to solve on your side. This is the relevant line: Reading for a HTTP request (1) failed. Windows error code 18: No more files. | 2015-02-18 05:33:28 *
The error 18 is from WINE. The descriptive text is wrong. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-13 01:19:18
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| [2015-02-20 15:25:50] |
| Kiwi - Posts: 375 |
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I installed an old 1202 copy to do my backfill. I saw the http messages but given that no other outgoing traffic is blocked assumed they're erroneous. I'll play with ufw and see if I can resolve it. |
| [2015-02-20 23:22:37] |
| Kiwi - Posts: 375 |
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I disabled my firewall this morning, and installed a clean copy of sc 1232 to see if I could identify the issue but I find my usage time has disappeard. Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2015-02-20 23:21:43
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2015-02-20 23:21:43 * Allow Support for Sierra Chart Data Feeds is enabled. | 2015-02-20 23:21:43 |
| [2015-03-06 00:21:20] |
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Your usage time has not ended. This is puzzling. Also, the solution to this is to remove the historical chart symbol for the Interactive Brokers Forex symbol from Global Settings >> Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-24 08:00:44] |
| Kiwi - Posts: 375 |
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Just came back to look at this again and report some extra research I did - no need now. Yes, my usage time came back a little while after my report so I assumed someone fixed it. I have tried removing the ^Symbol as you suggest and that fixed it. Thanks. |
| [2015-09-13 01:16:55] |
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I had similar issues when trying get historical data. In my case restarting TWS during trading hours resolved the problem.
Start a new Support Request and describe the problem you are having. It has to be considered as a new support request. We will not review what was discussed in this thread because it may not apply and we are not going to take the time to read the information over again.This thread is now closed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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