Support Board
Date/Time: Sun, 22 Dec 2024 10:15:58 +0000
Data gap on last friday between 18:45 till 21:45 o´clock
View Count: 822
| [2015-02-16 13:15:45] |
| A.J. - Posts: 20 |
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Dear SC-Team, I am an AMP-Futures customer, using SierraChart over TT. Last friday there was a data gap between 18:45 till 21:45 o´clock in all contracts. Today this gap is still there what is a problem for trading because of wrong indicators and much more. Question: Could you please fill this data gap (yellow circle on the JPEG e.g. for 6J)? This would be great! Thank you very much in advance for your support and time! Best regards, Alexander |
 6J friday 15th february 2015 data gap between 18 45 and 21.jpg / V - Attached On 2015-02-16 13:14:31 UTC - Size: 85.7 KB - 393 views Attachment Deleted. |
| [2015-02-16 17:35:28] |
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We are not seeing any missing data on the server for this symbol. Therefore, re-download the data following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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