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Date/Time: Sun, 22 Dec 2024 11:20:42 +0000



Initialization error

View Count: 902

[2015-02-13 16:49:25]
User26565 - Posts: 6
Hi, I can't open the sierra chart.Be shown the window initialization error.I need some help
[2015-02-13 17:40:54]
Sierra Chart Engineering - Posts: 104368
What does the initialization error say?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-02-14 08:59:45]
User26565 - Posts: 6
Sierra chart does not open.
Initialization error:Error creating the alert manager object.If you need more help,contact Sierra Chart Support for assistance
Do you know where is the error?
[2015-02-14 09:09:41]
Sierra Chart Engineering - Posts: 104368
Go to the folder Sierra Chart is installed to and rename the SCAlerts.JSON file to SCAlerts.JSON.backup and attach the file here so we can test it.

After this try starting Sierra Chart again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-02-14 09:10:31

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