Support Board
Date/Time: Sun, 22 Dec 2024 11:13:00 +0000
Market Stat symbols not updating
View Count: 1306
| [2015-02-13 15:25:48] |
| MKL17 - Posts: 35 |
|
Hello for some reason the symbols under the "Market Stats" section are not updating today and I cannot figure out why. I have tried a number of them and they have been updating fine in the past. I have read the documentation but cannot figure out why this would be occurring today. Could it be an issue with the Market Stats symbols? I have tried normal stock symbols on the chart and they are updating and when I pull in a market stat it does update up until that point in time but the chart does not then show data from that point forward.
|
| [2015-02-13 16:17:47] |
| jsoviero - Posts: 84 |
|
I am having the same problem with Market stats not updating since I logged in this morning, Friday 13th? Pease advise how to fix this problem?
|
| [2015-02-13 17:46:24] |
| |
|
For one of the market stat symbols that is not updating do you see a [M] after the symbol displayed at the top of the chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-13 17:54:14] |
| MKL17 - Posts: 35 |
|
Yes I do. I also have an M with my other charts as well though and those seem to be working. Some of the other ones also have a C.
|
| [2015-02-13 18:35:08] |
| |
|
We apologize for this. We are not quite sure what the problem is in your case. We ran into a critical problem with market statistics and there are still some related issues to that which we are working on now. As we work through some outstanding issues the problem should get corrected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: