Support Board
Date/Time: Sun, 22 Dec 2024 11:37:49 +0000
GCLH5 - OEC
View Count: 918
[2015-02-13 13:12:23] |
User78442 - Posts: 260 |
Hi, I'm missing some data (see enc.), I don't think it is OEC as their charts are OK.
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GCLH5 15 Min #2 2015-02-13 13_09_35.284.png / V - Attached On 2015-02-13 13:12:17 UTC - Size: 69.78 KB - 391 views |
[2015-02-13 18:08:32] |
Sierra Chart Engineering - Posts: 104368 |
This chart does not meet our requirements and we cannot accept it. When providing a chart, it must be very simple and have no studies. Here are the instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-02-13 18:09:40] |
Sierra Chart Engineering - Posts: 104368 |
Anyway, there is no need to respond further. There are some issues that this is probably related to with our servers which we are working on.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-02-14 02:04:22] |
Sierra Chart Engineering - Posts: 104368 |
This problem is now resolved. Refer to this section: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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