Support Board
Date/Time: Sun, 22 Dec 2024 15:45:28 +0000
Data Connection SC vs. account IB
View Count: 1049
| [2015-02-04 17:54:41] |
| User76908 - Posts: 6 |
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Hi, i can not connect to data SC [M]. According to everything I TWS IB and SC set well. Where is the problem? I deleted the old data, but the connection I can not activate. I use mostly futures data YM, NQ, ES ............ etc. Sending log of SC. MKlaus My log file in SC: Software version: 1229 | 2015-02-04 18:25:03 Uses New Spreadsheets | 2015-02-04 18:25:03 Usage end date: 2015-08-21 | 2015-02-04 18:25:03 Enabled for: Advanced Features. | 2015-02-04 18:25:03 Enabled for: Advanced Features 2. | 2015-02-04 18:25:03 Enabled for: Sierra Chart Historical Data Service. | 2015-02-04 18:25:03 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-02-04 18:25:03 Enabled for: CFE FUTURES exchange. | 2015-02-04 18:25:03 Received 1 data feed usernames. | 2015-02-04 18:25:03 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-02-04 18:25:03 Active service: Interactive Brokers | 2015-02-04 18:25:03 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-02-04 18:25:03 2015-02-04 18:25:03 Local computer clock time | 2015-02-04 18:25:03 2015-02-04 17:25:03 GMT time | 2015-02-04 18:25:03 2015-02-04 18:25:03 Time zone adjusted time | 2015-02-04 18:25:03 Time difference to server time: 0 seconds. | 2015-02-04 18:25:03 Program path: C:\D-SierraChart\ | 2015-02-04 18:25:03 Data Files path: D:\D-SierraChart\Data\ | 2015-02-04 18:25:03 OS Version Number: 6.1 | 2015-02-04 18:25:03 Locale Information: C | 2015-02-04 18:25:03 Checking for new symbol settings for ib | 2015-02-04 18:25:03 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-02-04 18:25:03 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-02-04 18:25:03 Symbol settings are up-to-date for ib | 2015-02-04 18:25:03 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-02-04 18:25:08 Socket (2) | Connected. | 2015-02-04 18:25:08 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-02-04 18:25:08 Interactive Brokers | TWS server version: 76 | 2015-02-04 18:25:08 Interactive Brokers | Connected. Waiting for account information. | 2015-02-04 18:25:08 IB Account information received. | 2015-02-04 18:25:08 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-02-04 18:25:08 Interactive Brokers | Connected to Live account. | 2015-02-04 18:25:08 Interactive Brokers | Year-Month last connected to Live account: 2015-02 | 2015-02-04 18:25:08 Interactive Brokers | Requesting Trade Positions for account: U522401 | 2015-02-04 18:25:08 Next valid order ID: 1 | 2015-02-04 18:25:08 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-02-04 18:25:08 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2015-02-04 18:25:08 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-02-04 18:25:08 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-02-04 18:25:08 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-02-04 18:25:08 Next valid order ID: 1 | 2015-02-04 18:25:08 IB Account information received. | 2015-02-04 18:25:08 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-02-04 18:25:08 Interactive Brokers | Connected to Live account. | 2015-02-04 18:25:08 Interactive Brokers | Year-Month last connected to Live account: 2015-02 | 2015-02-04 18:25:08 Interactive Brokers | Received Trade Positions download end message for account U522401 | 2015-02-04 18:25:08 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-02-04 18:25:08 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-02-04 18:25:08 Interactive Brokers | Requesting historical order fills for account U52*. | 2015-02-04 18:25:13 Interactive Brokers | Received Open orders end message. | 2015-02-04 18:25:13 Interactive Brokers | Starting real-time market data updates for: ES-201503-GLOBEX. ID: 1 | 2015-02-04 18:25:24 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2015-02-04 18:25:24 Interactive Brokers | Subscribing to Symbol: ES, SecType: FUT, Expiry: 201503, Exchange: GLOBEX, Currency: , Multiplier: | 2015-02-04 18:25:24 Intraday data recording state for symbol ES-201503-GLOBEX is set to download pending. | 2015-02-04 18:25:24 HD Request # 2 | Downloading Intraday chart data for ES-201503-GLOBEX to the file ES-201503-GLOBEX.scid. Service: cme | 2015-02-04 18:25:24 HD Request # 2 | Download start Date-Time: 2015-02-04 16:44:30.0 | 2015-02-04 18:25:24 SC Market Stats | Starting real-time market data updates for: TICK-NYSE. ID: 2 | 2015-02-04 18:25:24 SC Market Stats | Connecting to the server ds3.sierracharts.com. Port 443 | 2015-02-04 18:25:24 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2015-02-04 18:25:24 |
| [2015-02-04 18:21:56] |
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First can you tell us what symbol/markets you want to get real-time data for from the Sierra Chart data feed?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-04 19:29:15] |
| User76908 - Posts: 6 |
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Need futures tick by tick data YM, NQ, ES. Setting SC and IB TWS API few times I checked and compared with the instructions. MK
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| [2015-02-04 19:50:33] |
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We apologize, we see that you have listed the markets you want data for. Go to this page and activate the CME Group exchange to get data for: YM, NQ, ES markets: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges We also see you have this exchange activated: Enabled for: CFE FUTURES exchange. Unless you require CBOE futures, this can be deactivated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-05 04:21:17
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| [2015-02-04 21:09:50] |
| User76908 - Posts: 6 |
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Thanks for the advice. I filled out an agreement. Works approval of agreements in real time or must wait? Meanwhile designation attached data SC [M] does not work. Stara data I deleted a program SC rebooted. MK
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| [2015-02-04 23:24:41] |
| User76908 - Posts: 6 |
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If I understand correctly, you need to e-mini futures NQ, YM, ES non-profesional tick data / market depth have activated, "US Equities" + "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth Trading accounts for nonprofessional ". The item "CFE Futures" may be inactive. If so, please deactivate this item, because I entered the wrong and therefore do not need it. Thanks. Is that so? Is it possible refund? MK
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| [2015-02-05 04:23:12] |
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You will need to activate this and no other exchange: "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth Trading accounts for nonprofessional " We are going to cancel CFE Futures and issue a refund. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-05 11:37:28] |
| User76908 - Posts: 6 |
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Thanks for the advice. Data are functional. Please delete data on CFE futures and refund. Yours sincerely, MK
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